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February 25, 2011

6

Checkfront – Cloud Based Online Booking System

3 Awards. No Awards Remaining.

Checkfront - Startup featured on StartUpLift

An online booking, reservation and e-commerce system for schedule based businesses.

Target Audience: B2B, Enterprise cloud, travel and toursim
Website URL: www.checkfront.com


Feedback sought:

  • Visit our website and let us know if you are able to determine with the information provided what we do.
  • Create a free trail and let us know your first-impression.
  • If you have the cycles, try setting up the service, and let us know any stumbling points.
  • Offer any other feedback you’d like.
  • Bring world peace.
  • Pat yourself on the back!

About Checkfront:

Checkfront helps schedule based businesses better manage their operations, centralize administration, sell and market their services online. The turn-key online booking system provides a hosted, centralized business management tool, while offering self-service bookings from a merchants own website. Checkfront provides a secure back-office application for managing bookings and integrates into popular web 2.0 tools such as WordPress, Joomla, Facebook and Google Apps.

       
6
  1. [1]
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    Points: 10877
    Rank: Level 14
    Has Helped 216 Startups
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    Feb 22 2011
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    Feedback sought:   Visit our website and let us know if you are able to determine…
     

    Only authorized users may view the content of this feedback.

  2. [2]
    sm3
    Feb 22 2011
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    Visit our website and let us know if you are able to determine with the information provided what we do.

    I checked out your website.  I understand, on a surface level, what you offer.  I believe that it allows for business owners to integrate a reservation and invoice/payment system into their website, or facebook, or blog – wherever they deem necessary.  Additionally, it gives you the ability to track and analyze data – customers, retention, payments, etc. on your own time in your own system. 

    Create a free trail and let us know your first-impression.

    Done.  It looks professional once I’ve logged in, but, I felt a little confused.  Where do I start?  How will I access this again?  Do I go through your site, or do I use the personal web address given to me at sign up?  I need something that will help me get started!
    If you have the cycles, try setting up the service, and let us know any stumbling points.

    I’m not quite sure what this means.
    Offer any other feedback you’d like.

    I get the general idea of what you do from your website.  Now, however, I don’t know if I could determine what type of industry, or business, this is most applicable for.  You may say, “all industries can find use for this!”, which is fantastic – but, I, as your potential consumer, am having a hard time making that connection from your idea to applying that to my business.  I think some examples of successes, or industries that benefit most from this type of system would be very helpful.  I need to see myself using your product before I’ll even sign up for a free trial.

    Secondly, it seems like your software has a lot of pieces.  Not literally, but, it has a lot to offer, it seems slightly complex (not so simple that one can just understand everything in a single power statement).  I highly suggest adding a one or two minute video tour of your system in use!  Walk me through a hypothetical company using all of the components in a very condensed tour. 

    Also, I’d add some messaging to your site.  I don’t mean more copy/text – you do a nice job with this already.  I mean a slogan/tagline/messaging points.  Your company name/logo, Checkpoint, seem good, but, I thought it had something to do with managing personal finances, checks, etc.  The thought that it was a personal task manager also crossed my mind.  A tagline would help users understand the main idea without having to even explore your website – this may be very helpful.  Note that a tagline should become a part of your logo. 

    When someone signs up for your trial and logs in for the first time you should have an automatic pop up that introduces them to the system – a walkthrough of sorts.  I logged in and felt lost.
    Finally, I can’t see the real value in upgrading to the plus plan.  Is the only difference a toll free number, vs priority support?  Priority support sounds better than a toll free number to me, and it’s $30/month cheaper!  Also – what is an agent?  Why would I need 5 agents? You should clarify the true benefits of upgrading more on your pricing page.  

    Bring world peace.

    Trying to!
    Pat yourself on the back!

    Thanks!

    ?
  3. [3]
    jessicafry
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    Points: 1775
    Rank: Level 9
    Has Helped 33 Startups
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    Feb 22 2011
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    Visit our website and let us know if you are able to determine with the information provided what we do.…
     

    Only authorized users may view the content of this feedback.

  4. [4]
    John Babich
    Feb 22 2011
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    Visit our website and let us know if you are able to determine with the information provided what we do.
    Yes, I see that Checkfront is software for scheduling, booking, payment information, and inventory to purchase for other businesses to use. I am assumming the 99.00 is the fee for the software that has been incorporated into the demo, but that is just a guess. The web home page is far too cluttered with information.  It has strong selling points, but the web structure needs to have borders and graphics that separate its key points.  I think it is trying to start off too strong and needs to be more eye appealing and casual. If it needed another page for some of the information that would be good too.

    Create a free trail and let us know your first-impression.
    I did create a free trial and started easy enough.  I was able to change booking days and charge 99.00 for each night.  I did not see a tool to change the rate of 99.00 to another rate if I needed to, but that should be there if it isn’t. I had to go back and click update after i changed the number of nights booked. That wasn’t a big deal.  An important tab is the report tab where it lists transactions and activities.  This is where your client list will be along with payments and amounts and dates. There should also be a tab for customer information and details so you can have this information with the activities mentioned.
    Im not sure what is meant by “cycles”. The transition from my information to the software was clear.  Since this will be done through the internet, there should be a path where I can upload and download my information if I need my own copy of the information to be mobile with. 
    Offer any other feedback you’d like.
    I work in a hotel and I could tell right away there needs to be a place where I can see to change the rates that will stand out. If it is hidden this could be very frustrating to find. Idealy it should be where the booking days/nights are so you can see the calculation of days  multiplied by the rates. 
    Pretty smooth as it is.  There is just a few design details that could really improve the vision of the web design.
    Thank you!

  5. [5]
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    Points: 2625
    Rank: Level 10
    Has Helped 49 Startups
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    Feb 22 2011
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    Visit our website and let us know if you are able to determine with the information provided what we do.…
     

    Only authorized users may view the content of this feedback.

  6. [6]
    mattgsx
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    Points: 901
    Rank: Level 8
    Has Helped 14 Startups
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    Feb 25 2011
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    Visit our website and let us know if you are able to determine with the information provided what…
     

    Only authorized users may view the content of this feedback.

  7. [7]
    StartUpLift
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    Points: 5265
    Rank: Level 12
    Has Helped 1062 Startups
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    Feb 26 2011
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    $5 awarded to zeke2100.
     

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  8. [8]
    StartUpLift
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    Points: 5265
    Rank: Level 12
    Has Helped 1062 Startups
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    Feb 26 2011
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    $5 awarded to jessicafry
     

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  9. [9]
    StartUpLift
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    Points: 5265
    Rank: Level 12
    Has Helped 1062 Startups
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    Feb 26 2011
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    $5 awarded to H_game.
     

    Only authorized users may view the content of this feedback.

  10. [10]
    StartUpLift
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    Points: 5265
    Rank: Level 12
    Has Helped 1062 Startups
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    Feb 26 2011
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    $5 awarded to mattgsx.
     

    Only authorized users may view the content of this feedback.

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