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August 17, 2011

2

Community Elf – Manage Your Social Media Presence

CommunityElf startup Featured on StartUpLift

Social media profile creation and content management.

Target Audience: Automotive Dealers, Apartment Managers and real Estate Professionals, and other Growing Businesses
Website URL: http://www.communityelf.com


Feedback sought:

  • Visit http://www.communityelf.com. Spend no more than 5-10 seconds on the home page. What do you think the site is about?
  • Now go back to the site and comment on various elements of the site.
  • What do you find bothersome? What do you like?
  • What do you think of the sign up process?
  • Would you sign up for a free trial/free account? If not, why?
  • How do you think the site compares to other similar sites/competitors like www.community-sherpa.com?
  • Please share any additional feedback/comments you may have.

About Community Elf:

Community Elf (www.communityelf.com) was founded by Jon Pastor and Geng Wang in late 2010 as a way to bring business to a wider online audience through social media marketing. Community Elf creates and customizes Facebook, Twitter, and Blogger marketing campaigns, and seeks to bridge the gap between traditional marketing firms and businesses focused on rapid expansion. Community Elf is based out of Pittsburgh, Pennsylvania, and serves auto dealers, property managers, and growing business throughout the United States.

       
2
  1. [1]
    Mikamura
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    Points: 125
    Rank: Level 4
    Has Helped 5 Startups
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    Aug 17 2011
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    In the speech bubbles where it says Create, Simplify and Connect, the flowers kindof threw me off. The first thing…
     

    Only authorized users may view the content of this feedback.

  2. [2]
    Bnici1015
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    Points: 226
    Rank: Level 5
    Has Helped 5 Startups
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    Aug 17 2011
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      Visit http://www.communityelf.com. Spend no more than 5-10 seconds on the home page. What do you think the site…
     

    Only authorized users may view the content of this feedback.

  3. [3]
    Community Elf
    Aug 24 2011
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    Hi Mikamura,

    Thanks for your input on the site, it’s always great to hear honest feedback on something we’ve put a lot of work into!

    To answer your first question, the foliage on the homepage were added for two reasons: 1- they looked good with the current color scheme, and 2- they give a visual feeling of the simplicity we try to express with our brand. Our goal is to use social media in a natural and effective way, and plants seemed like a good way go get that across. I see what you mean though, and I’ll have our designers take a look. I’ll also have them take a look at  the box sizes.
    Our registration process is a little more involved than having a direct registration process. Since each package can be individually catered, it is much easier on both parties to speak on the phone or in person. We would be happy to speak with you if you are interested in our services, so please send me an email or fill out the contact form!
    How did you find the sight less organized than our competitors? We are aiming for an easy to understand site, and would love any feedback as to how we could perfect that. 

    Thanks for your input, please feel free to contact me with any more questions or comments!

    Josef 
    press@communityelf.com

    In the speech bubbles where it says Create, Simplify and Connect, the flowers kindof threw me off. The first thing that came to mind when i saw the flowers was “Why are the flowers there if you’re targeting those people?”.
    Q. What do you find bothersome? What do you like? A. The box on the left is slightly shorter than the rest. I like the colors, though. They are very relaxing and they match.
    Q. What do you think of the sign up process? A. I couldn’t find a register link.
    Q. Would you sign up for a free trial/free account? If not, why? A. I could if i would.(check previous answer)
    How do you think the site compares to other similar sites/competitors likehttp://www.community-sherpa.com? A. It is definitely a less organized sight when compared.
    Please share any additional feedback/comments you may have. A. Instead of giving the notion of starting with the website at the bottom, you should put it at the top. Or somewhere noticeable.

  4. [4]
    Community Elf
    Aug 25 2011
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    Hi Bnici1015,

    Thanks for the great input, we really appreciate it! 
    To answer your first question– as elves are magical creatures who work in the background to make miracles happen (think Santa’s elves), so do we for peoples social media outlets. We do our work on the back-end, and our clients get to present a strong, cohesive social media presence. The look and feel of the site was also taken into consideration of our branding, and if you find any spelling errors please email me and I will immediately have them removed.
    You are correct in assuming that you would need to contact us in order to sign up. Since each service package can be individually altered to fit your particular business, having an online registration simply would not work. We would prefer to speak with clients on the phone or in person to make sure we are on the same page, and so that we can deliver exactly what our clients request.
    Thank you for your input, we appreciate your honesty!.  I would be happy to answer any questions you have about the site, so please feel free to contact me at any time.

    Josef
    press@communityelf.com 


New submissions are closed. Requested number of feedback submissions have been received.