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January 25, 2011

15

Foto Friend – Photo Books, Canvas, Prints, Posters & Free Photo Gifts

10 Awards. $5 Each. 10 Awarded. No Awards Remaining.

Foto Friend - StartUp Featured on StartUpLift

Create beautiful photo gifts from your Facebook & digital photos.

Target Audience: 18 and up male and female. Trying to focus on 18-35.
Website URL: http://www.fotofriend.com


Feedback sought:

  • Visit http://www.fotofriend.com. What are your initial impressions?
  • The product pages such as: http://www.fotofriend.com/mounted-canvas and http://www.fotofriend.com/photo-books are designed to be landing pages from search engines and paid ads. Do you think they are well laid out and the products look professional? Any comments on any specific product pages?
  • How do you find the navigation? Is it easy and clear? Can you suggest improvements?
  • Is signing in/signing up an easy process and can you think of ways to improve it?
  • Is the free offer: http://www.fotofriend.com/free-offer appealing? Would you be interested in this?
  • What do you think of the general layout of the site? Is it appealing, or can you suggest some changes that would be good?
  • Would you use this service? If so, why and if not, why not?
  • Create a mounted canvas. Was that easy? What would make your experience better?
  • Create some prints from Facebook photos. Was that easy? What would make your experience better?
  • Please share any general feedback.

About Foto Friend:

Foto Friend lets you create custom photo wall art, photo books, jewelery, hoodies, iphone/ipod/ipad stickers & more from your digital photos. You can import from Facebook, Flickr, Picasa & more or you can use photos from your computer/camera.

Foto Friend has been around for a year but just revamped the site this week. There is a free offer with every order.

       
15
  1. [1]
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    Points: 10877
    Rank: Level 14
    Has Helped 216 Startups
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    Feb 1 2011
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    Feedback sought: Visit http://www.fotofriend.com. What are your initial impressions? I really like your…
     

    Only authorized users may view the content of this feedback.

  2. [2]
    mikib
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    Points: 1575
    Rank: Level 9
    Has Helped 38 Startups
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    Feb 1 2011
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    Visit http://www.fotofriend.com. What are your initial impressions? I live the layout and it piqued…
     

    Only authorized users may view the content of this feedback.

  3. [3]
    Ben
    Feb 1 2011
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    Hi zeke2100,
    Thanks for your constructive feedback. At first I took some of your comments as flattery but having looked back at some of your previous posts I can see that you are objective and honest, so thank you.
    Firstly, point taken: the minimum font-size used needs to be increased. Also, point taken about the mounted canvas image. Does just look like a wedding photo and not a 3d representation of the product.
    In response to this, and your final question about selling points, in the next release I am going to include a prominent section on each product page which is “customer submitted photos”. These photos sent in by customers will give you an exact idea of what you’re getting, and also give you some ideas. Customers sending in such photos of their previous orders will get 25% off their next order.
    Also I will update the mounted canvas image to be easier to see what you are getting.
    Our other selling points would be “fanatical customer support”. Generally queries are answered within an hour or two, and we go to extreme measures to make our customers happy. Perhaps this can be presented somehow on the site more prominently?
    Finally our products are PREMIUM. They are better than what most competitors will offer (and comparable with the top competitors). We will be adding more products soon, and so range and ease-of-use are also selling-points.
    Thanks again!
    Ben
     

  4. [4]
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    Points: 225
    Rank: Level 5
    Has Helped 6 Startups
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    Feb 1 2011
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    · Visit http://www.fotofriend.com. What are your initial impressions? I don’t like the layout. I personally wouldn’t stay…
     

    Only authorized users may view the content of this feedback.

  5. [5]
    Ben
    Feb 1 2011
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    Hi mikib,
    Thank you so much for your valuable feedback.
    I will definitely be focusing on letting users “see more of the product”. As mentioned to zeke2100 in the next release I am going to include a prominent section on each product page which is “customer submitted photos”. These photos sent in by customers will give you an exact idea of what you’re getting, and also give you some ideas. Do you think this is a step in the right direction? Any other suggestions on how to solve this, or do we just need better photos?
    I’m glad that you like the free offer and feel it should be made more prominent. I was starting to doubt whether or not it is appealing, but I agree that it is a good way to draw in a potential customer.
    I will definitely be increasing the minimum font-size used on the site. Glad you like the colors, products and pictures.
    Last question. With using it to print Facebook photos you mentioned: “I try not and do any type of advertising and use it to chat with friends and see what is going on in their lives”. Just wondering what exactly you meant your objection to using it would be?
    Thanks again I appreciate all the constructive feedback you have provided!
    Ben

  6. [6]
    Ben
    Feb 1 2011
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    Hi AnnointedAssistant,

    Thank you so much for giving me your honest opinion. It’s exactly what I need.

    I hear you. The background for you is turning you off the whole site. We certainly haven’t gone with a safe or all-white color-palette. The mission is to create a memorable identity for the site, to draw people in and definitely not to turn people off!

    I am open to change, but dont want to throw away all the layout work that has already been put in (we are talking a lot of work). I have quickly mocked up some alternative (and perhaps more appealing?) color schemes:

    http://www.fotofriend.com/Temp/grey.jpg
    http://www.fotofriend.com/Temp/white.jpg
    http://www.fotofriend.com/Temp/red_flat.jpg

    Obviously with this scheme change would have to come some changes to the other elements, such as the yellow offer section. What are your thoughts on these alternative schemes (and anyone else’s??)?

    Thanks for the feedback about logging in with Facebook and having a sign up link. I will be adding a Sign up link for the next release.

    While I hear your objection about having your identity stolen, using Facebook connect is in fact secure and your information never passes into the hands of Foto Friend and is passed directly to Facebook. That being said I know that other people do share your objection. In the next release I will add a link that gives information on this security under the Login with Facebook link.

    I agree more instructions are needed before creating the canvas. This will be added soon. There is just a lot to do so this has been left on the backburner!

    When you say “there should be a way to download the pictures to in order to know if the resolution is correct before actually creating the mounted canvas” do you mean that it is a waste of time uploading photos that aren’t going to fit? I think you do, however this may be a difficult problem to solve (but not impossible).

    When you commented that “I had to verify that I was logged into my Facebook” can you suggest an improvement to this?

    In your general feedback you noted “make it clear to your visitors that they have an option to log in with their Facebook or with their fotofriend account”. Can you suggest a better way to do this?

    Finally you commented that “If a particular page is for ordering then it needs to be set up, and directional to that purpose”. What would such a page look like (i.e. what sort of content would be on it)? Sorry just trying to clarify exactly how to improve these things.

    Thanks again so much for your feedback I truly appreciate it.

    Ben

  7. [7]
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    Points: 225
    Rank: Level 5
    Has Helped 6 Startups
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    Feb 1 2011
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    Good afternoon Ben, I am more than happy to assist you! I think the grey is more appealing…
     

    Only authorized users may view the content of this feedback.

  8. [8]
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    Points: 10877
    Rank: Level 14
    Has Helped 216 Startups
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    Feb 1 2011
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    Does FotoFriend have any testimonials yet?  I didn't see any by just browsing around.  I somewhat…
     

    Only authorized users may view the content of this feedback.

  9. [9]
    Ben
    Feb 1 2011
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    AnnointedAssistant,

    Wow you are truly providing excellent feedback.

    Please check out the mockups I have done based on your suggestions:

    http://www.fotofriend.com/Temp/new_mockup.jpg
    http://www.fotofriend.com/Temp/new_mockup_yellow.jpg
    http://www.fotofriend.com/Temp/new_mockup_yellow_paler.jpg
    http://www.fotofriend.com/Temp/new_mockup_yellow_paler2.jpg

    I think my preference is the 1st and last. Any comments on these?

    I see what you are saying about resolution. I agree, but many people do not understand resolution and a message saying “your photos must be at least 2048×3096” may confuse them. Also some layouts allow for smaller photos and so the requirements change based on the layout you choose.

    With Facebook login, I see what you are saying. Perhaps a message is needed like “You are now logged in with Facebook. Click here to print your Facebook photos”.

    Regarding Facebook login, I will put your suggestions into the next release.

    For the link to order, currently it is “Login with Facebook” or “Regular Sign Up” on the product pages (re-mocked up:)

    http://www.fotofriend.com/Temp/new_mockup_prod_page.jpg

    Do you think changing these links would help? In a previous release it was a button which said “Create canvas” which then took you to a page to sign up or sign in (regular or Facebook). You still get a button now to “Create your Canvas” if you are already logged in (and no “Create Your Mounted Canvas” section on the right, just more white space).

    Thanks again, really.

    Ben

  10. [10]
    Ben
    Feb 1 2011
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    There are 3 testimonials on the feedback page:
    http://www.fotofriend.com/index.php?feedback=1
    I would like to make the customer submitted photos the real testimonials because I think the proof is in the pudding. I think a testimonials section would be useful though to give border-line buyers a push in the confidence direction.
    Ben

  11. [11]
    ben
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    Points: 325
    Rank: Level 6
    Has Helped 19 Startups
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    Feb 1 2011
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    Does anyone have any feedback on these potential layout changes (some people find the current red background disturbing, others like…
     

    Only authorized users may view the content of this feedback.

  12. [12]
    Latasha
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    Points: 8628
    Rank: Level 13
    Has Helped 171 Startups
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    Feb 1 2011
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    Visit http://www.fotofriend.com. What are your initial impressions? I must say that my very first thought was netflix with the…
     

    Only authorized users may view the content of this feedback.

  13. [13]
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    Points: 10877
    Rank: Level 14
    Has Helped 216 Startups
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    Feb 1 2011
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    Ben, A few thoughts on the proposed color changes.  First, I like the paler2 one a little…
     

    Only authorized users may view the content of this feedback.

  14. [14]
    Ben
    Feb 1 2011
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    Hi Latasha,

    Yes inspiration was definitely drawn from Netflix. I’m very glad you find the layout appealing, and I hear that it should be made more bold and fun, and in some way differentiated from the competitors.

    I found your feedback very useful will fix the following:
    – there being no link to enter or to upload photos on product pages
    – a “You have successfully signed up” message is required
    – picture with the man cropped out: I will review that image.
    – yes the postage combines on the free offer when ordering other things. I will add a comment to that effect.
    – pink shading: will definitely sort that one out
    – upload is not clear to use. I will add more instructions/a video or make the process easier.

    Thank you!

    Ben

  15. [15]
    ben
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    Points: 325
    Rank: Level 6
    Has Helped 19 Startups
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    Feb 1 2011
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    Another option is the flat red look: http://fotofriend.com/Temp/mockup_flat_red.jpg I completely agree concerning the association…
     

    Only authorized users may view the content of this feedback.

  16. [16]
    ben
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    Points: 325
    Rank: Level 6
    Has Helped 19 Startups
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    Feb 1 2011
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    See my reply below... (next thread)
     

    Only authorized users may view the content of this feedback.

  17. [17]
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    Points: 10877
    Rank: Level 14
    Has Helped 216 Startups
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    Feb 1 2011
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    Have you considered the option of using a green for the background, similar to the color of green used in…
     

    Only authorized users may view the content of this feedback.

  18. [18]
    StartUpLift
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    Points: 5267
    Rank: Level 12
    Has Helped 1062 Startups
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    Feb 1 2011
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    $5 awarded to zeke2100.
     

    Only authorized users may view the content of this feedback.

  19. [19]
    StartUpLift
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    Points: 5267
    Rank: Level 12
    Has Helped 1062 Startups
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    Feb 1 2011
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    $5 awarded to AnnointedAssistant.
     

    Only authorized users may view the content of this feedback.

  20. [20]
    StartUpLift
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    Points: 5267
    Rank: Level 12
    Has Helped 1062 Startups
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    Feb 1 2011
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    $5 awarded to Latasha.
     

    Only authorized users may view the content of this feedback.

  21. [21]
    ben
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    Points: 325
    Rank: Level 6
    Has Helped 19 Startups
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    Feb 1 2011
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    Thanks zeke2100 for the suggestion. I will do some more mockups and post them on this page within a day…
     

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  22. [22]
    Sierra12346
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    Points: 3287
    Rank: Level 11
    Has Helped 64 Startups
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    Feb 1 2011
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    Visit http://www.fotofriend.com. What are your initial impressions? My initial impression was good.  I really like the layout…
     

    Only authorized users may view the content of this feedback.

  23. [23]
    ben
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    Points: 325
    Rank: Level 6
    Has Helped 19 Startups
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    Feb 1 2011
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    Hi Sierra12346,   Thanks so much for your valuable feedback! I am particularly excited that you plan to…
     

    Only authorized users may view the content of this feedback.

  24. [24]
    mikib
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    Points: 1575
    Rank: Level 9
    Has Helped 38 Startups
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    Feb 1 2011
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    I meant that when you are on facebook, and you are using a prdocut or service, it will mention it. …
     

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  25. [25]
    ben
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    Points: 325
    Rank: Level 6
    Has Helped 19 Startups
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    Feb 1 2011
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    Fantastic that does clarify things and I do understand exactly what you mean. Thanks mikib.
     

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  26. [26]
    mattgsx
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    Points: 901
    Rank: Level 8
    Has Helped 14 Startups
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    Feb 1 2011
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    Visit http://www.fotofriend.com. What are your initial impressions? 1. Use of color - Everything is very bright, and very sharp.…
     

    Only authorized users may view the content of this feedback.

  27. [27]
    myrii
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    Points: 225
    Rank: Level 5
    Has Helped 7 Startups
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    Feb 2 2011
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      Visit http://www.fotofriend.com. What are your initial impressions? My initial impression is that the main page…
     

    Only authorized users may view the content of this feedback.

  28. [28]
    myrii
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    Points: 225
    Rank: Level 5
    Has Helped 7 Startups
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    Feb 2 2011
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    I apologise for accidentally unbolding the last few questions. One last thing is that I don't see an option to…
     

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  29. [29]
    tthau2010
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    Points: 4836
    Rank: Level 12
    Has Helped 105 Startups
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    Feb 2 2011
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    Visit http://www.fotofriend.com. What are your initial impressions? When i first visit, what i thinking is that the top white color background…
     

    Only authorized users may view the content of this feedback.

  30. [30]
    JKerfien
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    Points: 50
    Rank: Level 3
    Has Helped 2 Startups
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    Feb 2 2011
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    Do you think they are well laid out and the products look professional? Any comments on any specific product pages?…
     

    Only authorized users may view the content of this feedback.

  31. [31]
    ben
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    Points: 325
    Rank: Level 6
    Has Helped 19 Startups
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    Feb 2 2011
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    Thanks myrii this feedback is excellent. I have noted down your major points and will be implementing these in the…
     

    Only authorized users may view the content of this feedback.

  32. [32]
    ben
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    Points: 325
    Rank: Level 6
    Has Helped 19 Startups
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    Feb 2 2011
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    Mattgsx, Thank you so much - you have provided me with some of the most useful feedback so far. I…
     

    Only authorized users may view the content of this feedback.

  33. [33]
    ben
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    Points: 325
    Rank: Level 6
    Has Helped 19 Startups
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    Feb 2 2011
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    Thanks for your feedback tthau2010. I have taken your comments on board and will be integrating your feedback into the…
     

    Only authorized users may view the content of this feedback.

  34. [34]
    ben
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    Points: 325
    Rank: Level 6
    Has Helped 19 Startups
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    Feb 2 2011
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    Thanks JKerfien for your feedback.
     

    Only authorized users may view the content of this feedback.

  35. [35]
    msideaz
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    Points: 25
    Rank: Level 2
    Has Helped 1 Startups
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    Feb 2 2011
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    Feedback sought:   Visit http://www.fotofriend.com. What are your initial impressions? The site looks a lot like…
     

    Only authorized users may view the content of this feedback.

  36. [36]
    myrii
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    Points: 225
    Rank: Level 5
    Has Helped 7 Startups
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    Feb 2 2011
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    Thanks ben, glad I could help. Good luck with the site :)
     

    Only authorized users may view the content of this feedback.

  37. [37]
    StartUpLift
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    Points: 5267
    Rank: Level 12
    Has Helped 1062 Startups
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    Feb 2 2011
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    $5 awarded to Sierra12346.
     

    Only authorized users may view the content of this feedback.

  38. [38]
    StartUpLift
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    Points: 5267
    Rank: Level 12
    Has Helped 1062 Startups
    ------------------
    Feb 2 2011
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    $5 awarded to mikib.
     

    Only authorized users may view the content of this feedback.

  39. [39]
    StartUpLift
    ------------------
    Points: 5267
    Rank: Level 12
    Has Helped 1062 Startups
    ------------------
    Feb 2 2011
    ------------------
    $5 awarded to myrii.
     

    Only authorized users may view the content of this feedback.

  40. [40]
    StartUpLift
    ------------------
    Points: 5267
    Rank: Level 12
    Has Helped 1062 Startups
    ------------------
    Feb 2 2011
    ------------------
    $5 awarded to mattgsx.
     

    Only authorized users may view the content of this feedback.

  41. [41]
    StartUpLift
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    Points: 5267
    Rank: Level 12
    Has Helped 1062 Startups
    ------------------
    Feb 2 2011
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    $5 awarded to tthau2010.
     

    Only authorized users may view the content of this feedback.

  42. [42]
    laney22bbc
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    Points: 525
    Rank: Level 7
    Has Helped 8 Startups
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    Feb 3 2011
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    What are your initial impressions? Initially I  was kind of drawn to the website.  There a couple things…
     

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  43. [43]
    Orchid7
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    Points: 1303
    Rank: Level 8
    Has Helped 20 Startups
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    Feb 3 2011
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    Visit http://www.fotofriend.com. What are your initial impressions? My initial impression of the site is that it intrigued me immediately…
     

    Only authorized users may view the content of this feedback.

  44. [44]
    ben
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    Points: 325
    Rank: Level 6
    Has Helped 19 Startups
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    Feb 3 2011
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    Hi laney22bc,   Thank you so much for this feedback. It is extremely encouraging to me to hear…
     

    Only authorized users may view the content of this feedback.

  45. [45]
    ben
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    Points: 325
    Rank: Level 6
    Has Helped 19 Startups
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    Feb 3 2011
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    Thanks for the feedback I really appreciate it.
     

    Only authorized users may view the content of this feedback.

  46. [46]
    ben
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    Points: 325
    Rank: Level 6
    Has Helped 19 Startups
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    Feb 3 2011
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    Thank you very much Orchid7: your feedback has been very constructive and I will be taking many of your ideas,…
     

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  47. [47]
    StartUpLift
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    Points: 5267
    Rank: Level 12
    Has Helped 1062 Startups
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    Feb 3 2011
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    $5 awarded to laney22bbc.
     

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  48. [48]
    StartUpLift
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    Points: 5267
    Rank: Level 12
    Has Helped 1062 Startups
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    Feb 3 2011
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    $5 awarded to Orchid7.
     

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