Sunbeam Software – Self-Service Dynamic FAQ System
Enable your customers to find answers without having to call or email your help desk.
Target Audience: Website owners whose customers have lots of question.
Website URL: http://www.SunbeamSoftware.com
- Visit homepage at http://sunbeamsoftware.com. Do you undertsand what the product does?
- Click on the FAQ link and play with the product. How does it work from the end users perspective.
- What do you think would be a good market to target with this product?
About Sunbeam Software:
Sunbeam software helps reduce support expenses with its Answer Center. The Answer Center is a “smart” FAQ system that lets your customers find the right answers more quickly and more efficiently before they contact your helpdesk.
Key benefits of Sunbeam Software:
- Works in the “cloud”, no installation, no updating
- Powerful search algorithms ensure that your customers always get the right answer to their question
- Monthly subscription, no money up front
Here is a short video on how Sunbeam works: