ArreisCheveux – E-Comerce site for Premium Human Hair Products

10 thoughts on “ArreisCheveux – E-Comerce site for Premium Human Hair Products”

1. – What do you think of the home page? Is it inviting and clearly establishes the purpose of the page?

   ArreisCheveux (I will refer to as AC for this review) is about hair. I see Virgin Remy hair, but have no clue what kind of hair that is referring to.
   – What do you think of the web design, color, and font type and size choices?

   Design and colors are appropriate using pinks and purples. I like your “Looking for a deal” banner the best over having a scroller on homepage. Fonts are fine. Don’t recommend saying “blog coming soon.” Just say nothing until it is ready. That way if you have blog coming soon up for a month, it looks like you are unprepared and under-resourced.
   – Are you able to easily and quickly find necessary information and products? Are the Hair Guides easy to find and navigate?

   Hair Guides are easy to find in Nav. bar. Easy breezy.
   – Is the Online Store easy to access to begin shopping?

   Online store appeared easy enough. Hair was $122.00! 
   – Try buying a product – starting by product, by texture or by hair type. Was finding and purchasing a product straightforward and not overly complicated?
   Yes straightforward but it seems that I had a lot of options. May be intimidating to first time buyer. 
   – Does the single product page is useful and provides adequate information?
   I am not sure where this single product page is. Only know one way to shop. 
   – Is the site easy to Use/ Navigate? is the speed adequate?

   Speed is fine. Navigation easy. 
   – What do you like, dislike or would improve about the site?

   No one knows about your brand. That makes it have no brand recognition. People are less likely to buy. 

   Verified merchant from Authorize.net does not ease my concerns. I’ve never heard of them either.
   Testimonials are good, but those could be made up.

   You need backing from ABC, CNN or some major network. 

2. 1. It’s hard for me to take in the slideshow because it rotates so quickly. The images are appealing, but I had to let the whole thing play through three times to read everything. At least I can easily see from the tagline and images that this is a site specializing in hair products and style info. The images are definitely inviting, the logo is attractive, and I can easily see my navigational options just by looking at the navbar as well as at the thumbnails below the fold.
    
   2. Layout on most pages seems pretty intuitive. You have a pink, purple, and white theme going with the colors, which is “girly,” but that’s definitely appropriate for a beauty site. I have no problems with the font style, but the size might be a tad small. I find myself straining a little bit to read it comfortably.
    
   3. Yes and yes.
    
   4. Yes.
    
   5. It’s a little complicated but only because there are multiple steps involved in choosing a wig, extension, or other similar hair product. I don’t know that there’s any other way you could simplify the process because it sort of is what it is: this is a highly specialized product, and customers need to be explicit about what they want if they’re going to be happy with their orders. To your credit, you make this somewhat complex process easy to follow and understand with in-depth product descriptions and advice at every step of the ordering process.
    
   6. I’m not sure what you mean by the “single product page.”
    
   7. Again, I’m not sure which “product page” you’re referring to. Again, I can tell you that at every step of the ordering process, from choosing between broad categories of ethnic hair, to selecting hair texture, to specifying ordering options, you do a wonderful job of providing detailed descriptions, specs, and guides to choosing hair length, color, etc. I don’t wear extensions or wigs, so maybe there’s more information that I wouldn’t know to look for, but as a first-time visitor at a site like this, it seems to me that your information on each product is very thorough.
    
   8. Yes, it mostly does. I would feel comfortable buying from your site. The only thing I think you could do to make it look more professional would be to make some changes to the “Photo Gallery,” which I’ve detailed below.
    
   9. Yes and yes.
    
   10. I’ll give you my likes and dislikes:
    
   Likes
    
   –The overall look and feel of the site. The design is attractive and appropriate to the products you sell.

   –Your wide selection of faux hair products.
    
   –The big, clear product images, which allow me to really see what I’m getting.
    
   –The extensive product information, which is so important when choosing a personalized specialty product like this.
    
   –The straightforward information under “Customer Service.”
    
   Dislikes
    
   –The homepage slideshow revolves too quickly to absorb. I’d slow it down or at least add a pause button so visitors can move through it at their own pace.
    
   –Maybe I’m just dense, but after watching the slideshow, I understood that faux hair was one of the products you sell, but I didn’t understand that it was the only product until I started actually shopping. Your current tagline is catchy, but I wish it was more informative or that there was a headline identifying Arreis Cheveux as an exclusive specialist in faux hair.
    
   –Similarly, it wasn’t until I started shopping that I realized your site is exclusively focused on ethnic hair. Again, that’s fine, but it would be good to find an appropriate way to communicate this on the home page if possible.
    
   –The photo gallery. I guess it’s kind of Instagram style, but for a consumer web site, it doesn’t look professional. I would suggest laying out the one-time expense to get a professional photographer to take pictures of real models wearing your wigs and extensions. You might be able to keep costs down by hiring a beginning photographer and using amateur models, the kind of people who need to build their portfolios. Once you have the photos, I’d arrange them in a more uniform layout rather than haphazardly all over the page. Again, that look works for Instagram but not so much for a professional web site.
    
   –About two-thirds of the way down the home page, you have some tabs in the sidebar that link to informational pages like “Why Arreis Cheveux?” and “About Our Hair,” and so on. This is redundant because those pages are already accessible from the navbar at top. Here they’re just taking up more room, making the page more visually crowded. Same with the additional link to the gallery in the sidebar.
    
   –Whenever you mention free shipping and special offers and rewards, these notices are always at the bottom of the page. The margins and top header space are better places for notices like these, which don’t have to take up a lot of room but should be plainly seen.
    
   Overall, I think your site is beautiful and mostly looks professional. I love the wealth of information you provide about your products. It really helps people understand and feel confident in what they’re getting. There are a few ways that I think your site could attract more customers, as described above, but it looks like you’re on the right road. Good luck!

3. Hi

   I’m female, early 40’s, and my man is almost finished with a similar site for a local South African website design client of ours, done in WordPress – seriously! I guess that sounds like such a fat lie, but it’s true – I haven’t been onto StartUpLift in a while (a few months), and when I logged in just now, obviously this site jumped out at me – also because of the colors – we’ve had four web design clients (all female) who much to my man’s disappointment (hee hee) all went for pinky and purply colours.

   – What do you think of the home page? Is it inviting and clearly establishes the purpose of the page?

   Yes, I would say the home page clearly tells one what the site is about, and would think that if it’s not really clear to anybody right from the start, they weren’t looking for hair extentions etc in the first place – also, if not clear to anybody right from the start, they just need to watch all the images in the slideshow go past, and read and view the info in them – good to have all that detail in the slideshows – some sites just have images in their slideshows, with no words, sometimes causing people to guess what the site is about, or causing them to simply immediately leave the site in confusion.

   – What do you think of the web design, color, and font type and size choices?

   Well, I don’t think it’s only South African women who like pink and purple, and for those women who don’t (I’m not such a big fan of pink and purple) the white and blue tones the pinks and purples down a bit – gives some relief to those who don’t like pink and purple.) The design is good – views perfectly on my 1024 x 768 screen (not such a popular size screen anymore) and also in my browser (IE8 – not all that popular anymore either, but I’m sticking with my IE8 much to my man’s disappointment (he’s a Chrome fan.) I’m fussy when it comes to things lining up neatly on a site, so I definitely like the blocks of content/images, but I’m not a fan of rounded corners – just a personal preference I think, but it doesn’t make too much sense to me on a screen that has square corners (when I like things to balance up on a website page.) Font: I like the sizes and types used all over – even in the testimonials area where it is a little small, but this makes those important testimonials stand out more, don’t you agree? The only place I don’t like the size of the font is right at the top beneath the logo – the words “We make hair dreams come true” – could be a little larger, or even moved to the disturbing blank area in the middle of the banner. Not too sure about that pink “We” either – emphasising it sounds a little braggy/boastful – but not too important and I think it should stay highlighted, just perhaps bolded black, not pink.

   – Are you able to easily and quickly find necessary information and products? Are the Hair Guides easy to find and navigate?

   Yes. I also think the hair guides tab is easy find – it’s second tab from the right, and people (and search engines) read left to right. I do sort of miss not seeing a home page link in the navigation tab bar though – believe it or not, not everybody knows to click the logo to return to the home page – although not too important I guess, as at least you have the home page link showing just beneath the navigation bar at left, in pink.
   – Is the Online Store easy to access to begin shopping?
   
   Yes, other than I would like the actual tab “shop” to go somewhere too, even if just to a general overview page or something. If I want to go to a shop (a real building, not online) I want to enter the shop front area to get an overall feeling of the place first, not be blindfolded, dropped in a specific room in the shop, and then my blindfolds taken off – although I guess the website itself is a shop front, so probably just a personal preference.

   – Try buying a product – starting by product, by texture or by hair type. Was finding and purchasing a product straightforward and not overly complicated?

   Wow, that was a bit hectic – took me a while and a few random (and eventually desperate) clicks just to try and get somewhere that didn’t have me feel like I was going in circles in my efforts to try find a page that had a “Purchase” or “buy now” tab next to it (in your site’s case the tab says “view options and purchase”) Also I saw what I assume are options on the left like collection header and beneath that virgin remy and colored remy, then next header lower down product with 4 options beneath it. I was on the https://www.arreischeveux.com/collections/bulk-hair/brazilian+colored+fine-straight page and was afraid to click any of those options in case I got lost again, and would have to start my search for a buy now button all over again.

   However after clicking the “view options and purchase” tab, all went well. (add to cart on next page, and proceed to check out on next page) – although didn’t like it that the next page then told me to log in in large font “customer login” words – that’s all one sort of notices and took me a just a tad long to notice the “continue as guest” even though it’s on a clearly visible pink tab. I think my sub-concious just saw that pink tab as a log in button at first. I clicked the pink button “continue as guest” and it took a bit long for that page to appear (well, not all that long but longer than the other pages I’d already viewed on the site.) 
   – Does the single product page is useful and provides adequate information?
   
   yes, nice use of 3 tabs for description, specification and product Q and A

   -What additional information would be helpful on product page?

   I’m not a hair or hair extentions buyer, but I think all necessary info is there??
   – Does the website appears professional and to be of a legitimate company that you would be comfortable making a purchase online from? what would help?- Is the site easy to Use/ Navigate? is the speed adequate?

   The site seems very professional – maybe even too much so, like not being able to easily find a “buy now” button earlier makes me feel silly, like I’m not tech savvy or online-shopping savvy, and maybe having difficulty finding the button is not related to poor navigation routes to get there. The testimonials and professional look/design help the site seem legitimate. Speed is comnsiderably good considering that the site has quite a few images.
   – What do you like, dislike or would improve about the site?

   A little more ease at getting to the “buy now” button would be appreciated. You can improve onpage SEO by giving your navigation tabs title tags, and by giving your images alt tags and title tags. Other than that, I think an excellent site – and good luck with it and the marketing of it.

   Regards,

   Teresa

4. – What do you think of the home page? Is it inviting and clearly establishes the purpose of the page?

   At first, I did not realize it was a site that only sells extensions/wigs, I thought there were other hair products, until I actually read the options under the “shop” tab. Maybe you can integrate the words extensions/wigs somewhere on the homepage so that people know right away what you sell.  
   – What do you think of the web design, color, and font type and size choices?

   I don’t find anything wrong with the color scheme, design, or font of the website in general, I think it’s perfect. However, I feel you could use models that are a bit more experienced/professional. Most of them have a  “disgusted” kind of look on their face, which is not inviting at all. If your models look like they’re happy, it’s more likely your customers will want to make a purchase. 
   – Are you able to easily and quickly find necessary information and products? Are the Hair Guides easy to find and navigate?

    Yes, the information is easy to find. I love how the details are right next to the product, and that you can click on it for additional information. The hair guides are also helpful, but the “Hair Texture Guide” box is a bit confusing. The way only some of the boxes say available make it seem like the others aren’t in stock. Also, I was looking for a pink check mark to search for the “Popular Choices,” but then realized each check mark is a different color. This may be confusing for people quickly scanning the site.
   – Is the Online Store easy to access to begin shopping?

   Yes, the online shop is extremely user friendly. And the checkout process was easy to do as well. 
   – Try buying a product – starting by product, by texture or by hair type. Was finding and purchasing a product straightforward and not overly complicated?

   Everything seems to be pretty straight forward, easy to use, nothing complicated at all. The guides are useful for first time buyers who are having a hard time deciding what to choose. The celebrity hair page is also great.
   – Does the single product page is useful and provides adequate information?

   Yes, there is more than sufficient information on each product. Perfect. 
   -What additional information would be helpful on product page?

   An option for rating the product would be great. This way people can decide if it’s the right product for them or not. A simple 5 star icon where people can select how many stars to give the product would be just fine. Also, a section for comments at the end to go along with the rating would be nice.
   – Does the website appears professional and to be of a legitimate company that you would be comfortable making a purchase online from? what would help?

   It appears to be legit, but the animations on some pages such as the “Hair Care Guide” and “Hair Length Guide” make the website seem a bit less professional. I think it would look better if you had actual images of models on there. 
   – Is the site easy to Use/ Navigate? is the speed adequate?

   The speed is fast, and the site is very user friendly. 
   – What do you like, dislike or would improve about the site?

   It would be nice if you had more inventory. Also, when I go to shop by products, I expect to see all of them at once, but I don’t. If you had a page just for all of your products, this would be great for people who just want to browse at some options without going through the “Hair Type,” “Hair Texture,” options.

5. What do you think of the home page? Is it inviting and clearly establishes the purpose of the page?
    
    
   I like the fact that the page is fairly simple, but it’s not plain.  I love the fancy Arreis Cheveux logo, and I like how the rest of the page is done in the same pink/black color scheme.  The slideshow at the top is informative, but I would suggest slowing it down- I couldn’t read everything on each slide before it changed.  I do like the model pictures in the slideshow- it makes me think of beauty and fashion, which I think is the feel that you’re trying to convey.
    
    
   – What do you think of the web design, color, and font type and size choices?
    
   I love that the font is simple yet it’s not boring.  It’s easy to read and all of the graphics have appropriately sized text.  I would suggest moving the Photo & Video Gallery to a higher spot on the page – I wanted to see pictures of REAL girls wearing your hair pieces.  Any model with a hair/makeup stylist can look good in a professional photo, but it was important for me to see how these looked on real, everyday women.  Another note about the gallery- it would be really neat to have a link to a particular wig that is featured in a photo- for example, I see at the bottom of a photo it says “Malaysian Loose Wave” – it would be nice to be able to click on that text and be brought to the product page where I could find more information about that particular wig.
    
    
   – Are you able to easily and quickly find necessary information and products? Are the Hair Guides easy to find and navigate?
    
   The chart that is featured in the “hair texture” guide is easy to read, and I can easily and quickly tell which type is the best for which texture I’m looking for.  I like the fact that under the chart it gives more detailed descriptions of each hair texture, however I am still lost on the “hair type” – as a newbie to everything wig, I’m not sure what the terms Malaysian, Brazilian, Indian, and Chinese are referring to when talking about hair.  Clicking around, I was able to find a page that differentiates between the hair types when I clicked “shop.”  Going back to the guides, the “hair length” guide is easy to understand and helpful for someone who’s looking to achieve an exact look by figuring out just where they want their hair to fall.  The wig measurement guide looks very helpful, and all of the drawings make it easy to take all the measurements.
    
    
    
   – Is the Online Store easy to access to begin shopping?
    
   It was easy to find the path to the online store, as “shop” is the very first option on the top menu bar (which is great).
    
    
   – Try buying a product – starting by product, by texture or by hair type. Was finding and purchasing a product straightforward and not overly complicated?
    
   I wanted to find some hair extensions for myself, if I were really going to purchase them.  It was pretty simple to click “extensions” under the “shop” link on the menu bar, and then choose the type of hair I wanted after reading all the descriptions.  It was helpful to have the small popup explaining the difference between the virgin hair and colored.  I saw the “virgin” term on the front page of the site and wasn’t sure what it meant up until now.  I still don’t know what “Remy” or “weft” refers to, though!  Well, I take that back- I was just able to find the “Hair Extensions Q&A” page when I clicked on “Product Q&A” on the product page.  I think it would have been helpful for me (someone unfamiliar with hair extensions and wigs) to read all of this information in the beginning.  Overall though, choosing what kind of product and all of its specifications is not very complicated or confusing of a process.
    
   – Does the single product page is useful and provides adequate information?
    
   I do enjoy the product pages and think they contain a lot of useful information, especially the Q&A section.  My only suggestion for this page would be that the words “starting at” should disappear once the options for the wig are chosen.  I understand that the prices go up depending on the options that you choose, but after you begin to choose options I don’t think it makes sense to say “starting at” a certain price- because that IS the price you’re looking at.
    
   -What additional information would be helpful on product page?
    
   Maybe you could show pictures of that particular wig that you may have in your photo gallery?  As I said before, it’s great to see real-world people wearing your wigs.  The photos you have in your gallery really look great- why not show them off?  As a newbie to hair I think it is a bit intimidating to do your own wig/extensions- your gallery shows that it can be done by yourself at home and still look absolutely professional.
    
   – Does the website appears professional and to be of a legitimate company that you would be comfortable making a purchase online from? what would help?
    
   I think the site feels classy, yet still casual enough that I wouldn’t be intimidated to ask questions if I needed to.  I like the fact that you include your customer service information directly on the top menu bar, and that you can be reached by both phone and email.
    
   – Is the site easy to Use/ Navigate? is the speed adequate?
    
   The site is very user friendly- it’s got a lot of information, but not so much that you get lost and are unable to find your place again.
    
   – What do you like, dislike or would improve about the site?
    
   I would suggest putting a link on the front page to your great Q&A guides- the ones that are found on the product pages.  These guides were great for someone like myself who hasn’t the slightest idea how to shop for hair, and is unfamiliar with the terms that you use on the site.  Play up your photo gallery, too- I think that is a great asset!

6. What do you think of the home page? Is it inviting and clearly establishes the purpose of the page?
   The website’s homepage is very inviting and tells the purpose of the business, which is selling hair extensions at reasonable prices. On the website’s home page, you see pictures of various women wearing different hair extension products sold by the company. Overall, this website is very professional and even has testimonies from customers at the right bottom of the home page.
    
   – What do you think of the web design, color, and font type and size choices?
   The web design for this business site is very invigorating and lively to say the least. The font sizes weren’t too big or too small and very easy to read. The colors which are mainly pink, black, and white, are very appropriate for this business and can definitely attract adult females from all ages.
    
   -Are you able to easily and quickly find necessary information and products? Are the Hair Guides easy to find and navigate?
   This website’s product descriptions are very clear. When you click on the Hair Guides section of the website, they explain their products and what to do when picking out the right hair extensions by a different section. For example, the first section under the Hair guides explains the different extension textures they sell and the second section talks about hair lengths of wavy and straight hair. The last five sections under the hair guides section explains other information such as how to care for your hair, which hair extensions blend best with your natural hair color, how to measure your head for lace front wigs, the best type of clip-in hair extensions and how to look more like a celebrity. Overall, the hair guides section is very easy to navigate and explains everything about hair extensions very well.
   – Is the Online Store easy to access to begin shopping?
   As you begin to shop in the online store section, the website explains the hair extensions by their texture to help the customer better understand the product. For example, they state that Virgin Brazilian hair is “lustrous, strong and versatile.”
   – Try buying a product – starting by product, by texture or by hair type. Was finding and purchasing a product straightforward and not overly complicated?
   When I tried buying a product by texture, I do admit it was a little bit confusing at first.  I clicked on the “Fine Straight” section on the website and was taken back to the section that describes the hair extensions by their texture. I was finally able to click on the Clip-In Extensions when I was able to shop by hair texture. In general, when buying a product from this website, it can be a little bit difficult if you’re a first time visitor or customer.
    
   – Does the single product page is useful and provides adequate information?
   The product page is very useful in helping customers make informed decisions about the hair extensions they want to purchase from the website. This website lists very specific information about hair extensions and how they can be used when styling around a person’s natural hair.
   -What additional information would be helpful on product page?
   Since the website explained everything so well, I can’t really think of any additional information that would be needed to explain the website’s products.
   – Does the website appears professional and to be of a legitimate company that you would be comfortable making a purchase online from? what would help?
   Overall, the website looks very professional and the graphics are designed very nicely. Many customers would probably trust this website because of how they explained their products in detail. However, I would recommend this website to get a good rating from the Better Business Bureau (BBB) and list their rating at the bottom of the home page like some websites do. If this company does that, more customers would be willing to trust the site.
   – Is the site easy to Use/ Navigate? is the speed adequate?
   This site is very easy to use/navigate in general. I’m able to upload images from the site very quickly even if my internet connection is pretty slow at times. The speed’s pretty fast on this website and takes less than a minute to go from one page to the next.
   – What do you like, dislike or would improve about the site?
   I wouldn’t really improve anything about this site. The people who run the website seem to be doing a pretty good job. I hope they keep up the good work and attract as many customers as possible. 

7. – What do you think of the home page? Is it inviting and clearly establishes the purpose of the page?
   Yes, it is very attractive.

    
   – What do you think of the web design, color, and font type and size choices?
   The web design is good. The pink color is the correct choice. No problem with font type or sizes. 
    
   – Are you able to easily and quickly find necessary information and products? Are the Hair Guides easy to find and navigate?
   Yeah they are easy to navigate. Good information.

    
   – Is the Online Store easy to access to begin shopping?
   No, it could have been better. When I clicked shop link, I see no product. If it was filled with latest bought products, it would have been nice. 
   – Try buying a product – starting by product, by texture or by hair type. Was finding and purchasing a product straightforward and not overly complicated?
   It was straightforward.
    
   – Does the single product page is useful and provides adequate information?
   Yes, it is having adequate information.
    
   -What additional information would be helpful on product page?
   it is all good.
    
   – Does the website appears professional and to be of a legitimate company that you would be comfortable making a purchase online from? what would help?
   Yeah but I can’t see more payment options. Also include paypal, payza as they give customer a relief instead of paying by direct credit card.
    
   – Is the site easy to Use/ Navigate? is the speed adequate?
   Yes, very easy to navigate.
    
   – What do you like, dislike or would improve about the site?
   The main features of your website should be highlighted like we accept paypal too. No Shipping charge for second order.  

8. What do you think of the home page? Is it inviting and clearly establishes the purpose of the page?
   1) at first time i see a website who target girl from 20 to 40
   and a background who show the positive thing in the webesite and show some producte and some hair type ect………..

   What do you think of the home page? Is it inviting and clearly establishes the purpose of the page?
   2) what i think about the web design, color, and font type and size choices is:
   web design is perfect and it show  all the product texture and all i rate it between 8/10
   color its a girly color but its logique because the webesite  target girl
   font type and size choices is a good maner to show the most important product in the site and make girl feel good

   Are you able to easily and quickly find necessary information and products? Are the Hair Guides easy to find and navigate?

   3) i dont think it’s easly to fund product in the webesite because if i want for example to shop weft hair extensions i hade to click and click another time to fund what exactly i want and read a long introduction and click in type hair and read and click…….so it’s not easy
   Is the Online Store easy to access to begin shopping?
   4)  the Online Store is not easy to access to begin shopping

   Try buying a product – starting by product, by texture or by hair type. Was finding and purchasing a product straightforward and not overly complicated?
   5)  its complicated to fund the product i wanted in short time i have click and read it a long way

   Does the single product page is useful and provides adequate information?
   6)  no the single product page is not useful and provides adequate information its hard

   What additional information would be helpful on product page?
   7) the additional information would can be helpful on the product page is 
   Connect with Arreis Cheveux on… facebook or twitter ect……..

   Does the website appears professional and to be of a legitimate company that you would be comfortable making a purchase online from? what would help?
   8)  the website appears professional and  its a legitimate company that i would be comfortable making a purchase online and i can get help by the background in the end of the page

   Is the site easy to Use/ Navigate? is the speed adequate?
   9) the site is easy to Use/ Navigate and the speed is good and adequat

   What do you like, dislike or would improve about the site?
   10) i dont dislike the site because im not a girl but its a good site for girl

9.  
   1.My first impression was that you have a very flashy site. Lots of animation, scrolling images, eye-catching 
   color…The only problem is that after spending a minute or two watching your very attractive home page 
   presentation, I still don’t understand what Bitrix24 is. It looks like it has something to do with work 
   management, but I really don’t know what. I don’t know what a “social intranet” is. I don’t understand 
   what’s meant by “a united work space.” I can see that I’m going to have to dig much farther into the site for that.

   2. the choice of the web design,colour and font size are very good as these are very properly placed and neat and clean.
   3. yes,i am easily and quickly find the necessary information regarding the site and hair guides are also quite perfect.
   4.yes,the online store is easy to access and begin shopping and it is quite reliable.
   5.yes, the product are quitely straightforward and these are not overly complicated.
   6.yes, the single product page is helpful and it gives lots of info regarding purchasing softly
   7.arreischeveux.com looks like an excellent service, although after comparing it and they may have the price .
    
   8.yes the website looks like professional and it looks like a legitmate company from which online purchasing is very confortable.
   9.yes, this site is easy to use and the speed of the site is also very good.
   10.. Regarding the website I 
   would suggest a more step by step approach that will lead the people into a certain way of thinking and 
   give them more ownership. they never mentioned price 
   until all has nearly been set up. They rather focus on helping me to take the first step and give me the 
   benefits. When price is mentioned people get scared away cause most of them do not like to make 
   decisions. In fact most decisions get made for us. As long as you genuinely help people solve their 
   problems and let them get that feeling, would not suggest you put the price on the first page. in my opinion you will scare a lot of them away. 
    
    
    

10. Response from 27 year old female from Canada.

    – What do you think of the home page? Is it inviting and clearly establishes the purpose of the page?
    I like the homepage, but the slideshow is very fast. It is almost distracting. I don’t even have time to read what is on each slide. I do love all the color used. It looks very professional. Love all the graphics. 
    – What do you think of the web design, color, and font type and size choices?
    I think all the color used makes the website look very youthful. The font is very simple and streamlined. Very modern looking.  
    – Are you able to easily and quickly find necessary information and products? Are the Hair Guides easy to find and navigate?
    Yes, the menu bar at the top works very well. The links all work and take me where I would expect to be. All the information is very clear. 
    – Is the Online Store easy to access to begin shopping?
    Yes, I like that the first item on the menu bar is SHOP. It very easy and clear to find. Getting to the actual product it a little complicated. There are many different choices and pages to go through just to get to a specific product. When I did get to a specific product, there was no “Details” or “Add to Cart” sort of button. It seemed the graphic was broken? 
    – Try buying a product – starting by product, by texture or by hair type. Was finding and purchasing a product straightforward and not overly complicated?
    Like I said, it was a little complicated. There are a lot of pages to go through to get to a specific product. 
    – Does the single product page is useful and provides adequate information?
    Yes, I clicked on the graphic and now everything looks more clear and professional. This page does provide adequate information. 
    -What additional information would be helpful on product page?
    I really think it all has been covered. There is a ton of information about each product. After reading the information, I no longer had any questions regarding the product. 
    – Does the website appears professional and to be of a legitimate company that you would be comfortable making a purchase online from? what would help?
    Yes, for the post part it really does look professional. I said before that the colors make it look youthful. Well, after browsing a little longer, there seems to be a lot of pink. It almost looks childish in places… Like little girl pink… Not grown up professional woman sort of sophisticated pink. 
    – Is the site easy to Use/ Navigate? is the speed adequate?
    The speed is adequate. For the most part it is easy to navigat. I like the use of the menu bar on the main page. 
    – What do you like, dislike or would improve about the site?
    Other than my above comments, I do not think I would improve anything. I guess, generally it is a little difficult to tell (especially from a man’s point of view) just what type of hair you are talkng about. Extensions? Human hair? Once you browse the website, you can tell…. but at a first impression, it is difficult.

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