Commonly known as feedback appraisal or multilayer feedback, 360-degree feedback helps to provide accurate feedback from the people around you. Unlike getting feedback from one source, it’s more efficient.
Since it points out your employees’ strengths and weaknesses, it can help boost their performance and efficiency. Taken from different perspectives, it’s more thorough and unbiased.
In the past, it was done traditionally by asking the people that the employees have interacted with to give feedback. However, this was quite time-consuming.
Thankfully, there are 360 Degree Feedback software nowadays. These tools are not only easy to use but also faster and less time-consuming.
If you are looking for valuable insight that empowers the continuous development of your workforce and the growth of your business, these are the right tools.
These tools help you collect real-time feedback on workers’ performance from supervisors, peers and subordinates.
Here is a curated list of the best 360 Degree Feedback Software. Dive in and choose the right software for your business.
1. SurveySparrow
If you are looking for one of the best feedback software in the market, SurveySparrow is the right option.
It allows you to have an engaging and highly personalized survey experience with your peers or supervisors.
It’s fitted with multi UI platform that provides both conversational and chat-like surveys and delivers over 40% response rate.
It also helps you to ensure that your 360 survey is not something you do once in a while.
Once automated, you can conduct your surveys wherever you want. You can also choose it to select the channels that provide the best response.
With its email reminders, seamless integrations, and insightful click free dashboard, you’ll enjoy uninterrupted workflow.
It allows you to create surveys using configurable built-in templates and personalize them so users can leave their comments once they’ve taken the surveys.
Unlike others, you can distribute surveys across several channels including social media platforms and emails. You can then personalize them so that each user is able to track his or response.
With this tool, you are able to see your worker’s engagement, determine their pulses and know what drives them.
Furthermore, you can see more than their capabilities and know what discourages them so you can get rid of that.
It has a unique customer pulse survey application that allows you to communicate with your customers, discover the flaws and collect the feedback on how to improve the quality.
Plus it’s one of the best tools to know how you are doing, your weaknesses and what you can do to improve.
SurveySparrow Pricing
Free plan
- Basic plan is $19 per month
- Premium plan is $49 per month
- Enterprise plan is $149 per month
Pros
- Responsive customer support
- Beautifully designed
- You can change the language to make it fit your language style
- Getting feedback from customers is easy
Cons
More customizations are needed
2. SurveyMonkey
As one of the most popular 360 Degree Feedback Software, SurveyMonkey can help you align your teams to use a tactical approach towards fulfilling the purpose of your business.
With its simple surveys, you can collect all your feedback anonymously.
You can also use it to customize your survey forms to assess your employs and create all your surveys within a short time.
Besides being user friendly, it has a variety of features and templates to make your survey process fast. Since its cloud-based, it allows you to create, analyze and send surveys to all your respondents with ease.
You can also run a customer survey to know more about your products and services and send employee surveys so you can understand more about them.
By using block page, question and order randomization, you can significantly reduce data bias.
One thing that sets it apart is its free basic plan. With this plan, you can create and send several surveys provided they are less than 10 questions.
Although it has a lot to offer, if you are looking for more advanced features, you need to pay for a higher-tier subscription. Unlike others, it comes with over 100 templates designed with beginners in mind.
Since it encourages you to use a template, you must choose one before starting your survey. But if you like, you can develop your survey from the scratch.
Apart from multiple choice questions and short answers, it comes with rating scales, hierarchical drop-down menus, image-based questions and interactive sliders.
Plus, it allows you to use artificial intelligence to choose the type of question-based on the content you are looking for.
SurveyMonkey Pricing
- Team Advantage is $25 per user per month
- Team Premier is $75 per user per month
- Enterprise plan contact the company for pricing details
Pros
- Extremely user-friendly interface
- Supports advanced survey logic
- More than 200 survey templates
Cons
Template-driven design can be annoying
3. Trakstar
Trakstar is employee engagement feedback software that provides one of the best employee assessments.
With this software, you can collect employee feedback and create customized forms. Launched in 2000, it has several years of experience in measuring the performance of workers.
By streamlining the appraisal process, it helps your workers to set goals and provide them with accurate feedback.
You can also collect feedback from other team members so as to get a true picture of their performance. As cloud-based software, you can always access it from any device.
Apart from supporting continuous performance management, you can use it to provide appraisal times if you still need annual reviews.
With its built-in automated reminders, you’ll eliminate all manual processes. Coming with up to 100 built-in competencies it provides you with a variety of tools to choose from.
You can also customize your rating scales and add your own competencies to fit your needs.
It also has a reporting feature that allows you to identify workers with low or high-performance metrics.
The amazing this is that you can ask for feedback from those who are close to your employees and even external colleagues such as clients and vendors through email.
Once you’ve set your goals, you can track these continuously and even add new ones. You can also set SMART goals, add documentation and assign specific tasks.
Furthermore, it has an employee engagement module that comes with predefined questions. Using real-time dashboards, you can measure data and filter results.
Coming with one of the best customer supports, they provide articles, videos and quick start guide to help you out. You can also contact their support team and sign up for webinars.
Trakstar Pricing
Since they do not provide the pricing you have to contact them for pricing details
Pros
- Great customer support
- Simple and easy to use interface
- It’s quite flexible
Cons
The reporting is a little bit limited
4. Reviewsnap
Reviewsnap is one of the best feedback tools with a range of templates to help you with your feedback needs.
By gathering data and generating analytics, it’s a tool that you can use to boost your performance.
Started in 2007, this tool provides integrated solutions including learning management, compensation management and performance reviews.
As a web-based solution, it allows you to take care of the management process of your workers and access all its applications.
Given that it’s flexible, you can use it to customize your review process and the criteria used and evaluate your employees in the best way possible.
Regardless of the size of your business, this software is suited for you. More so, it will help you succeed by bringing everyone in your team together and align them to your goals and plans.
If you want everyone to be on the same page, this is the right tool for you.
As a complete and fully automated tool, it provides reliable, affordable and user-friendly on-demand service.
Since they believe that customers are important they focus on ensuring you get the most outstanding service.
It’s a web-based software hence you can access it using any device provided you are connected to the internet. It will also provide you with the best customer service regardless of where you are located.
If you are looking for an easy way to provide a review, this is the right tool for you. Plus it’s a fully comprehensive performance software with features that you won’t find in other software.
With an intuitive layout and easy to use interface, you’ll have all the tools that you need to develop your skills, boost productivity and reach your goals.
Reviewsnap Pricing
- The express plan is $3040 per year
- Standard plan is $3420 per year
- Pro plan is $4180 per year
Pros
- It has the best support team
- Thorough and very interactive
- Completely customizable at no additional cost
Cons
Lengthy Implementation process
5. Typeform
Typeform is one of the most popular 360-degree feedback software currently in the market. With its unique evaluation process, you can collect responses from your team and carry out effective workers assessment.
You can also use it to customize your survey, include or exclude questions and change the logic. Plus you can share its forms with your team using various channels.
If you want to create a highly customized and engaging survey, Typeform is the right option. Although it’s a bit expensive it’s a very versatile data collection tool.
When it comes to creating forms, conducting surveys and developing questionnaires, it has the flexibility you need. With its interactive design and templates, your survey process will be fast and accurate.
One thing that set it apart are logic jumps. With this feature, you can create several forms. You can also have multiple jumps perform and tailor your questions based on the respondent.
As a businessman, it allows you to provide several services to your clients from one form thus simplifying the process and boosting conversion rates.
You can also start your survey process with its array of templates. Even if you can’t get a template for your goals, you can easily customize one from the scratch.
Moreover, it comes with several extensions to help you crunch survey data and boost your question design. Given that you can integrate it with Google Doc, Slack and Salesforce working with it is quite easy.
Right from the word go its UI is quite intuitive. You just need to type your questions and include multiple choices. This will it will help you create one of the best surveys.
Typeform Pricing
- Essentials plan is $35 per month
- Professional plan is $50 per month
- Premium plan is $70 per month
Pros
- Logic jumps enable automatic customization
- You can pair questions with images
- Plenty of integrations for organizing your data
Cons
The free plan lacks some features
6. Culture Amp
Culture Amp is cloud-based analytics and employee engagement software that designed for all businesses.
Made up of modules such as employee effectiveness, employee engagement and employee experience, it’s one of the best software for your feedback needs.
It allows you to gather, understand and take action on your feedback. Its main features include collective intelligence, modern psychology, and on-demand platforms.
Apart from its free demo, you can install it through cloud and SaaS. It also offers training through webinars, Live Online and In-person.
One thing that sets it apart is its turnover analysis. Unlike the traditional turnover metrics, you can customize your analysis and focus on your employees’ groups.
With its reporting and features, you can identify the origin of your turnover. You’ll also know the risk areas in your business.
This not only creates increased awareness and understanding but also a sense of ownership. It also has an intuitive dashboard that allows you to visualize turnover and get the point across to your team.
In addition to suggested actions, it has resources and inspirations that you need. With up to 31,000 surveys launched and over 165,000,000 questions answered you can tap its intelligence to boost your business.
If you are looking for more information and support, you can resort to its comments feature. You can also use its in-depth information and analysis to identify the team that may be struggling, track your progress and encourage your team.
More than anything, their goal is to allow you to make the workplace conducive for your workers. This way, you can boost your income and improve your team’s life out of work
Culture Amp Pricing
- Self-starter plan is suitable for 25-200 employees
- Standard plan is suitable for 200-1000 employees
- Enterprise is suitable for 1000 plus employees
N/B For all these plans you must ask for a quote
Pros
- Great platform for employee engagement
- It’s simple and easy to navigate
- It comes with a lot of features
Cons
Does not come with a dedicated account manager
7. ClearCompany
ClearCompany is cloud-based software designed to help you manage hiring, onboarding, talent management and performance management process.
With its matrix-based 360, you can identify emerging talent, potential leaders and know the areas that require improvement.
Whether you want to visualize employee data by department or track your team’s progress, this is the right tool for you. You can also use it to identify the underperformers and top performers.
From day to day management to prospecting, this software can help you save time. You can also use it to streamline all your management processes so as to focus on the most important tasks.
It also has excellent reporting tools that allow you to follow all the rules. Since it fits hiring and evaluation in one single platform, candidate screening will become very easy.
Furthermore, it comes with integrated sourcing that allows you to sift through several profiles before reaching the right candidate.
If getting the right employee is a challenge, this software can help you out. Heavily focused on management and hiring, it comes with everything you need.
The best part is that you can integrate it into the company’s systems such as HRIS and ERP and stay compliant with regulations by automating reporting and compliance forms.
More so, it has kudos feature that you can use to reward your employees without any issue. With this tool, you can quickly develop customized scoring tables, custom reviews and see real-time reporting with just a single click.
By ensuring that reviews are provided in a clearly defined way your employees can give better reviews throughout the year. Plus you can use it to set, align and update your employees’ goals wherever you want.
ClearCompany Pricing
The company doesn’t display any pricing information. You must contact them to get a quote
Pros
- Streamlined and customized onboarding
- Flexible performance management
- Automated processes
- Ease of complying with HR regulations
Cons
It’s only available in a few parts of the world
8. SurveyGizmo
As a popular online survey tool, SurveyGizmo allows you to easily create and manage your 360-degree feedback.
You can use it to download a CSV file that has a list of respondents and then develop a survey within a short time. With its personalized and automated reports, you can evaluate your workers with ease.
Although it requires a steep learning curve, it’s affordable hence considered one of the best.
To help you create interactive and beautiful surveys and forms it’s fitted with an extensive feature set.
Its features things such as survey design tools, comprehensive analytics, and several publishing options to help you out.
If you are just starting out you can use to create forms for streamlining processes and designing surveys that collect important feedback.
Comprehensive and attractive, you can easily send it to your target audience and get the kind of feedback you are looking for.
Due to its questions and feedback types, it’s one of the best applications out there.
While it comes with an extensive list of features, you can purchase additional add ons such as API limits, single sign-on, Salesforce integration and 24/7 phone support.
Apart from the Scout plan, you can add themes, logos and colours to other plans.
It also provides you with data download report download tool that you can use to download reports in Excel, PDF, Word formats and PowerPoint.
If you want to send out surveys to your contacts, you just need to download the list and then develop a survey using one of its templates.
Additionally, you can send test emails, thankful emails and email reminder to your contact list.
Furthermore, this tool comes with a lot of publishing options. You can share it via a link, embed it on your website or send it using a QR code.
You can also allow your respondents to enter their responses anonymously and even save their unfinished surveys so they can finish later.
SurveyGizmo Pricing
- The Scout plan is free
- The Explorer plan is $35 per month
- The Adventurer plan is $135 per month
- The Voyager plan is $240 per month
Pros
- You can customize survey logic
- Comes with a variety of questions
- Well organized user interface
- Advanced layout and reporting features
Cons
- Some limits in setting up logic
- Most advanced features need JavaScript coding
9. Impraise
Founded in 2014, Impraise is a unique performance feedback software that comes with a myriad of feedback options.
Since it gives you control to manage your team, it’s one of the best software for your company.
As a cloud-based feedback management tool, it’s designed to help you manage your worker’s performance through reviews, real-time feedback and goal management.
You can use it to view and track goals for teams, individuals, and organizations with status updates, milestones, ideas sharing, one on one conversations and progress overview.
With its encryption, GDPR compliance and internal/external texting, you can secure more information and data.
It also has automated review reports to help you boost engagement, improve performance and follow-up on any conversations that you may be having.
In addition, it’s fitted with adoption analytics to allow you to implement compliance and best practices across your organization.
Unlike others, it has a check-in functionality to help you track your team’s objectives and progress.
What sets it apart is its wide variety of feedback. It not only provides you with detailed reports but also offers self-assessment and review scores.
Its 360-degree feedback feature allows you to evaluate your worker’s skills in real-time and provide recognition if need be. It also provides a complete review so your team knows where they are at any given time.
Additionally, it has a Slack functionality that you can use to provide the kind of feedback your company needs and ensure your communication is as simple as possible.
Impraise Pricing
- The performance plan is $6 per user per month
- Performance alignment and engagement is $8 per user per month
- Enterprise plan you as for custom quote
Pros
- Provides great UI
- Can be integrated with Slack
- Provides an overview of all reports
Cons
Setting things up can be a bit hard
10. SpiderGap
SpiderGap is a cloud-based tool that commits itself to employee assessment and 360-degree feedback.
Given that it’s one of the best tools you can use it to customize your questionnaires and assess all your employees.
With its employee-focused feedbacks, you can easily identify areas where you need improvement and take action promptly. Whether you want to assess 10 or 1000 workers this is the right solution for you.
You can use it to create surveys that are simple and easy to understand so as to accomplish the task as fast as possible.
To add text, questions and information it’s fitted with a drag and drop feature. As a matter of fact, you can even add your own branding.
It highlights your employee’s performances and provides a list of areas where they need improvement. This way, you can boost your business production within no time.
Featuring an online form designer, you can design your survey form online if you want to change and improve the way you carry out your surveys.
Since it’s quite flexible, you can set it up within minutes and carry out the survey fast. The best part is that everything is managed online.
As the best product, it provides your workers with simple and easy ways of filling out the forms and provides a chance to get accurate and secure feedback. Basically, it’s one of the best solutions out there.
SpiderGap Pricing
For pricing details, contact the company for a quote
Pros
- Easy to set up and very simple to use
- Does not come with any complicated configuration
- Quite flexible
Cons
It currently doesn’t have an autosave feature
11. EchoSpan
EchoSpan is a cloud-based 360-degree feedback tool that allows you to manage all your stakeholders and analyze their views.
You can use it to involve your clients, employees and other parties, get their feedback and improve their workflows.
By providing detailed reports about your employees’ weaknesses and strengths, it allows you to encourage them using individual plans.
It comes with scalable and customizable versions that are suitable for a different set of organizations. Regardless of the size of your business, it’s the right tool for you.
Packed with a set of strong features you can use it to create a solid system by getting accurate feedback from all the stakeholders.
It also provides your workers with a chance to improve their work and achieve individual development goals.
If you are looking for a customizable and scalable platform that fits the size and type of your business, this is the right software for you.
It also has aspects such as report formats, workflows, self-service portals and weighted performance measures to help you out.
This way you get the control that you need to align your plans and workflow processes with strategic objectives.
Whether you are looking for a way to boost your workflow or just wants to save time and money this is the right software for you.
Unlike other products, it provides you with a chance to complete the survey and read them in different languages.
This means it caters for a good number of people. If you are using it for the first time you’ll realize that it’s quite easy to use.
More so, to effectively start using it, you don’t have to spend a lot of time training. Provided you are familiar with your web browser you can dive in and start immediately.
EchoSpan Pricing
- Start Edition plan
- Professional plan
- Enterprise Edition plan
Pros
- They provide videos to give you the answers you need
- Timely online assistance and help
- Different formats to run reports
- Reports are generated fast
Cons
The comments section is not as robust as it should be
12. BambooHR
If you are looking for 360-degree management software that comes with a set of functionalities and features, BambooHR is the right one.
Although it’s a bit expensive as compared to others, its range of intuitive features makes it worth it.
As an all-inclusive HR management tool, it has all the packages that you need to carry management tasks such as benefits administrations, applicant tracking, HR reporting, employee onboarding, performance management and off track.
Whether you have a small or medium-sized business, this is the right software for you. The best part is that it’s modern, easy to use, and intuitive.
Great for all employees even if you don’t have a dedicated HR department you can still use it to manage your workforce.
It also has add-ons for employee satisfaction and performance that you can deploy as your business grows.
Although it has a strong reporting and workforce management functionality you still need to pay for its time tracking, performance management and employee satisfaction features.
As compared to others, it allows you to know everything about each worker so when you are talking with them you are well informed.
With its detailed reports, you’ll understand your most successful recruitment channels and how each hiring process has fared.
It’s also easy to create and share these reports without having any analytics skills. With this software, you don’t need an expert to see how your workers are performing and whether you need any changes or not.
BambooHR Pricing
- Essentials package is $6.19 per employee per month
- Advantage package is $8.25 per employee per month
Pros
- It brings a thorough approach to human resources
- It’s easy to get up and running with the software
- Combines all the necessary HR functions in one web-based system
Cons
It’s a little bit expensive
13. PurelyHR
PurelyHR is 360-degree feedback software that you can use to streamline your performance review processes.
Since it supports continuous feedback you can use it to get valuable information about your employees.
You can also use it to assign specific goals and actions plans. Once your employees have created goals you can add comments to each goal and send information anytime the goal does not show any progress.
With its 360 degree feature, you can share feedback about your employees, peers and other workers. You can also decide to either send the feedback privately or to the entire team.
The best part is that your employees can write feedback about their own performance, save it or even share it with other people.
Just like other tools, it allows you to create a review template using your own design or add a preset guideline.
If you like you can set up a frequency of reviews and even schedule automated email reminders for your workers. Simple and easy to use you can sign up for a free trial and select the modules you want to use.
Once the free trial is over, you can choose the best billing option. To train you and your team they provide free onboarding session.
Coming with one of the best customer support services you can either contact support through phone and email or browse through the articles
PurelyHR Pricing
- 21 Day free trial
- Up to 11 users is $30
- Up to 25 users is $58
Pros
- Highly flexible and configurable
- Easy access to centralized data
- Automated accruals management
- Generate and share useful reports
Cons
Managing several employees can be a bit difficult
How to Select the Right 360 Degree Feedback Software
1. Simplicity and Ease of Use
When shopping for the right 360-degree feedback software, you need to consider its ease of use. It should also be simple enough to be used by your workers without any training.
Since most of these software come with a free trial, make sure you try it out to see whether it’s the right one for you and your team.
2. Security
Security is also another important thing to consider when looking for the best software.
Since it includes sensitive feedback received from workers and direct reports, this information can cause huge damage if it lands in bad hands.
When shopping for one, ask the companies how your information will be secured and your data will be protected.
3. Ease of Customization
When looking for the right software you can either choose flexible or standard software.
But since the world is changing very fast, flexible software that you can customize based on your business needs is the best.
4. Support and Guidance
While some software are simple, the company still needs to take you through the software and guide you so you understand how to use it.
The right software should also have helpful user documentation, good customer support and also be able to address all your needs and concerns.
5. Email Feature Notification
If your workers do not receive notifications, you cannot complete your survey on time.
A good 360 degree feedback tool should, therefore, have an email feature notification that can inform you if there is any failed or bounce emails.
This way, you can always resend them and receive feedback on time.
6. Tailored Personal Development Plan
Once you’ve received and analyzed the responses, a good feedback tool should help you produce reports that are tailored as per your workers’ needs.
The reports should highlight areas such as competency, wise ratings, areas of improvement and skill gaps.
It should also help you prepare group or personal development plans for your business. This plan will make your workers self-ware and boost the skills that they may be lacking.
7. Affordable and Easy Sign up Features
Reliable and efficient 360 degree software should not cost a lot of money. When it comes to the number of employees giving or receiving feedback, it should be cost-effective.
Plus, It should allow you to pay online through e-wallets, credit and debit cards and net banking.
Frequently Asked Questions
A 360 Degree Feedback is a review process where employees receive feedback from the peer group senior managers, subordinates and sometimes even external sources.
It also involves self-evaluation from the employees. Apart from analyzing the competencies and performances it also checks their skills and behaviours.
Since the software involves several raters it will provide you with a more accurate evaluation method and present a detailed report. It’s important for your team, workers and all the stakeholders.
Apart from the workers, the feedback will help you know the weaknesses of your company and how to improve on them.
Good software should come with a flexible questionnaire, anonymity option, perceptive analytics, easy implementation and friendly user interface.
Since the surveys are created anonymously, your workers usually feel free to share all their feelings about the company.
The results are then compiled in easy to read reports that enable you and your workers to gain real insights about your strengths and weaknesses.
This way you’ll know the most important areas that you need to improve.
As compared to the traditional survey, internet survey method allows you to choose respondents anywhere in the world. You can also deliver the reports electronically.
The best part is that you don’t have to install any additional software on your computer. The only thing that you need is a standard web browser.
Summary
When it comes to an honest employee and workers feedback, 360 Feedback is undoubtedly the best tool. The right software should help you collect assessment feedback and use the same to boost your performance.
But with so many tools in the market, you need to be careful when looking for the right one. You can start with this list to choose your ideal tool so you can take your employee assessment to the next level.
