CaseFox – Time Tracking and Billing App

CaseFox - Startup Featured on StartUpLift for website feedback and startup feedback

Web-based time tracking, billing, trust accounting, task management, case management.

Target Audience: Lawyers, Law firms, Accounting firms, Consulting companies, Freelancers
Website URL: https://www.CaseFox.com


Feedback sought:

1) Visit https://www.casefox.com/. What is your initial impression of what you see? Are you immediately drawn to click any of the buttons? Why or why not?
2) Create a free account. Was the process straightforward?
3) Are you encouraged to sign up for a free trial/free account? If not, why?
4) How do you think the site compares to other similar sites/competitors like bill4time.com and freshbooks.com?
5) Please share any additional feedback/comments you may have.

6 thoughts on “CaseFox – Time Tracking and Billing App

  1. My first impression of the site is clean, and easy to see the navigation. There is enough information presented to me at first that I can see in a quick glance many of the features that you are offering.  However, due to the audience you are seeking, mainly professionals, and small business, I would suggest that you use more professional looking graphics. Many times the imagery thatis used may portray an incorrect view of your company, such as cheap, or not able to produce the results advertised. 
    The tab links at the top of the page are good, but I would suggest a more contrasting color for the highlighted link, instead of a white which disappears into the page and lost.
    I was encouraged to look into the features and pricing as there appeared to be complete enough services that I felt it could be of possible value to my company.  I think your page listing services would be more effective if you were to list all of the services in a list or bullet form first, then go into detail to each service as a link, or found further on the page.  That facilitates the visitor to read more quickly the essential information they are looking for. I looked at bill4time.com, and it was actually very similar as they appear to use a CMS solution similar to your own.

  2. 1) Visit https://www.casefox.com/. What is your initial impression of what you see? Are you immediately drawn to click any of the buttons? Why or why not?
    My first impression is, Wow, love that orange! It’s a real mood-lifter and makes me feel like getting started on some projects. I can also immediately see that all of the information I need will be readily available: demos, pricing plans, features, etc. I am drawn to click on the big “Sign Up for Free” button.
     

    2) Create a free account. Was the process straightforward?
    Yes, I just filled in my account information. The confirmation email arrived within seconds and I was able to login immediately.
     

    3) Are you encouraged to sign up for a free trial/free account? If not, why?
    I would hesitate to use this product at this time. It looks like it’s geared more for lawyers, and I’m not sure I’d be able to adapt it to the freelance writing and editing work that I do.
     
    4) How do you think the site compares to other similar sites/competitors like bill4time.com and freshbooks.com?
    bill4time.com looks very similar to CaseFox in terms of features, but is more expensive. FreshBooks looks more applicable to a variety of freelance careers — I noticed immediately that one of the testimonials was from a designer — but there doesn’t appear to be anyway to compare the plans and rates on FreshBooks with those of CaseFox or Bill4Time. I like to know ahead of time what I can expect to pay.
     

    5) Please share any additional feedback/comments you may have.
    If CaseFox were customizable for more freelance applications, I’d be very interested in this service.

  3. Thank you for your encouraging words.  We would be glad to hear some specific requirements that can make CaseFox more suitable for freelancers.  It is true that some CaseFox features (such as Trust Accounting and LEDES invoicing) are only suitable for attorneys, but we have tried to keep the rest as generic as possible for any type of service provider.  Please write us an email at [email protected] to let us know what we can do.  Thank you.

  4. Thank you for your encouraging words.  We would be glad to hear some specific requirements that can make CaseFox more suitable for freelancers.  It is true that some CaseFox features (such as Trust Accounting and LEDES invoicing) are only suitable for attorneys, but we have tried to keep the rest as generic as possible for any type of service provider.  Please write us an email at [email protected] to let us know what we can do.  

    Our rate plans are very simple and straight forward.  You can use the full features basic plan for free until you exceed 4 cases.  You pay $10/month until you reach 25 cases.  Yearly subscription discounts (12 months for 10 month fees) are available.  No hidden fees or per user charges on paid plans. 

    Thank you.

  5. 1) Visit https://www.casefox.com/. What is your initial impression of what you see? Are you immediately drawn to click any of the buttons? Why or why not?
    I like the colors.  Professional selection.  The page layout is very user friendly and easy to read.  The buttons & tabs are attractive and the information makes me want to find out more.

    2) Create a free account. Was the process straightforward?
    The process to create an account was very easy and straightforward.  No problems.

    3) Are you encouraged to sign up for a free trial/free account? If not, why?
    Yes, I will be using the free account for my business.
    4) How do you think the site compares to other similar sites/competitors like bill4time.com and freshbooks.com?
    I think that casefox is equally comparable to the other two competitors.  The pricing is more affordable and offers the same service as the others.

    5) Please share any additional feedback/comments you may have.
    Great site.  I will be using the service!

  6. Thank you for your kind words.  Esteemed clients like you provide our team a big encouragement and a drive to do even better.  Please feel free to contact us should you find something amiss.

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