GoAssign – Online Scheduling & Rostering Software

19 thoughts on “GoAssign – Online Scheduling & Rostering Software”

1. Visit the site and take a look around. Is it clear what the application can provide? What’s your first impression? Okay, I think this application is going to save my company time and money by allowing all my scheduling to be routed the source via email or texting.  Nice concept.   My first impression is why would I need this?  Then I start reading through the site and see what all this application makes possible.  Next I wonder how I can incorporate this into my needs.  I like the fact that not only have my overall schedule changes occurred, but I can notify everyone simply and within seconds of the changes I have made.
    
   Regarding the site layout and content, what do you find bothersome? What do you like? I like the fact that you not only have a Blog where I can get the latest updates and information, but you also have a support forum where I can go with potential issues as well.  This makes me feel confident in using your site and signing up as well.
    
   I do not really find anything that I am bothered by.
    
   I like the layout.  I like the color scheme that you have chosen.  It’s attractive, articulate and eye catching.  Fonts are all perfect, I can read all the text perfectly, (even with my bad eyes).
    
   Your prices are all laid out simply and it appears easy to sign up and get started.
    
   If you needed to schedule or roster people, would you sign up for a free trial? If not, why? Like I said above, I would definitely feel comfortable using your application.  I would sign up if I were in need of this kind of assistance.  With the offer of a free trial, why not?!  I feel your application and site are both trustworthy, dependable and it looks easy to get the assistance I may need.
    
   Were there any spelling or grammar issues? Was anything not clear? Under the Product Tour,  down to the bottom under Teams and Managers, Organise is misspelled, it should read Organize.
    
   I don’t find anything unclear.  The only thing I am wondering about is the term “Your People’s” that I have seen throughout the site.  To me, that doesn’t sound quite on the professional level to me.  I could be mistaken.  But I think I would suggest rechecking that out.
    
   Please share any additional feedback/comments you may have. Once I have entered the Support area, I can not find a way to get back to the main site.  Maybe I am overlooking something, but it seems unclear as to how to get “home”.

2. Visit the site and take a look around. Is it clear what the application can provide? What’s your first impression?
   yes is is clear. The site provides online scheduling with the addition of changes being communicated amongst everyone through means such as a smartphone.
   Regarding the site layout and content, what do you find bothersome? What do you like?
   I like the name Goassign. I would however drop the dark blue in light of a lighter color. Light blue even but the dark makes it seem too formal and too generic of a site. The site is generic looking with all the right angles and alignment taking place. Loosen it up a little and put in a graphic with the text aligned around it. Also just words popping up here and there in the middle of the text forcing it to be aligned around it. I do really like the way you displayed your pricing. It is layed out clearly and cleanly with no doubt as to how much each level cost and what it consists of.
   If you needed to schedule or roster people, would you sign up for a free trial? If not, why?
   Yes i would sign up for a trial, the service sounds good and would be quite helpful in many ways.
   Were there any spelling or grammar issues? Was anything not clear?
   No, the site is quite clear and I found no spelling or grammar issues.

3. Visit the site and take a look around. Is it clear what the application can provide? What’s your first impression?
   My first impression is that your site provides online interactive employee scheduling and rostering. When I dug deeper into the site, I saw that this first impression was correct.
    
   Regarding the site layout and content, what do you find bothersome? What do you like?
   I really like your homepage design. Your copy above the fold immediately tells me what service you provide. The accompanying screenshot is perfect and stands out nicely against the deep blue background. I can easily see how to sign up or take a tour (though I’d make that tour link a little bigger). As I scroll down, I can quickly see your four main selling points–short and sweet–and your target markets in the right column. So I immediately know if this product is for me and how it can help me. The testimonial and Twitter and blog feeds are a nice way to wrap up the page.
    
   Your Product Tour page is great. There’s a really nice balance between copy and images. The copy is friendly, understandable, and just the right length. The screenshots are the perfect size. I can clearly see them, but they don’t dominate the page. And then at the bottom you list your other (very useful) tools. Really the only thing I don’t care for about this page is that it’s interrupted twice by large “Try It for Free” buttons. I understand that you want to insert a call to action, but the problem is that the first time I ran into one of these buttons, I thought the page was done, and I was about to click back to the homepage when I realized there was more. To prevent this problem, I suggest you work your call to action into the copy (with a text link) or at least make the button smaller so that visitors don’t have to scroll down to see that the page doesn’t end there. Also, you have some testimonials thrown in here as well as on the homepage. Would you consider gathering these on a testimonial page instead?
    
   Moving along to Pricing & Sign Up, I like that you price your plans by number of users. That makes your service more accessible for small businesses. However, I do wish there was a slightly cheaper starter plan for very small organizations with just five or ten employees. Those businesses need to create schedules too! I really like that you provide a 30-day free trial without demanding credit card info! That’s terrific! You might want to actually make the font there bigger so that it really stands out. People really like free trials and most would probably prefer not to give out sensitive information during that time, so you should make it very obvious that you offer the trial and don’t ask for that info. I also love that you offer a discount to nonprofits, and I appreciate the reassurance that I can upgrade, downgrade, or cancel at any time without additional charges.
    
   I’m a little disappointed with the Support page, though. I see more and more sites that are trending toward this discussion forum/searchable database model, but that really doesn’t cut it when someone is paying for your service. You need to offer personalized support, preferably through phone or live chat and, if that’s not possible, then through email. And ugh! Why do sites always forget to include a link back to the homepage from the support page?
    
   I also checked out your blog. I see that it’s focused on product news, which is fine. I like that the blog is integrated with the site and not hosted on some other site.
    
   My last stop was your Feedback page. I like that I have the option to message you directly instead of just posting a public question. Looking back at your Support page, I see that you offer the same option, so I guess that pretty much is the email support I referred to. I’d still prefer to see a phone number or live chat option, but this is okay.
    
   If you needed to schedule or roster people, would you sign up for a free trial? If not, why?
   Yes, definitely, provided that I had at least a dozen people and could afford $19 a month. You have what looks like a fantastic service. Very useful! But if I was a small biz, I’m not sure I’d want to lay out the money for only five or ten people.
    
   Were there any spelling or grammar issues? Was anything not clear?
   I didn’t read every word, but no big mistakes stood out. I probably saw a couple of missing or misplaced commas but really nothing major. The copy is very readable and effective.
    
   Please share any additional feedback/comments you may have.
   I really like this site! The layout is so simple and easy to follow, the design is consistent, and you sell your product well. The product itself looks extremely helpful for managers and for their employees, too. I hardly have any complaints. (You can see a few minor ones above.) Your site looks ready to go!

4.  

   Visit the site and take a look around. Is it clear what the application can provide? What’s your first impression?

   I see that I can schedule activities, create lists, make assignments and more for a variety of different people. It can work with church groups, sports groups, school groups like PTA, and any group I can think up. When changes are made, all people involved will be emailed, making sure that everyone is kept in the loop.

   My first impression is that this site is useful for a lot of people. I wouldn’t put much more on the first page because it seems to cover a lot already and adding more would have the potential to make it more confusing and turn people off. The colors are appealing and so is the lay-out. The only change I would make is to fit all the information onto the screen so I don’t have to scroll down.

   Regarding the site layout and content, what do you find bothersome? What do you like?

   Like I said above, I think it would be more useful to you if people didn’t have to scroll down. However, there’s not much scrolling to do, so it may be fine. However, I stopped paying attention to what was on the page when I got to the dividing bar- later I noticed that there was a testimonial, tweets, blog info, and a few ways to follow.
    

   If you needed to schedule or roster people, would you sign up for a free trial? If not, why?

   When it comes to scheduling people, I might be willing to sign up for the free trial. I doubt that I would pay for it since my friends and I use qlubb.com for free regularly and we’re significantly more informal than some of the groups this program is intended. We can assign each other tasks or allow each other to sign-up when we schedule activities.
    
   As for a roster, I’d be more inclined since I don’t regularly use anything else.

   Were there any spelling or grammar issues? Was anything not clear?

   I haven’t seen 25c as a form of twenty-five cents, very often. If it were my page, I would attempt to use special characters like ¢. I saw the word organise, instead of organize. Also, since this program is meant to be available for a group of people or companies that cross country lines/oceans, etc. I would specifically mention that the pricing is in USD or other currency. When I saw organise, I was thinking that maybe this was a British or European way of spelling organize, so I wasn’t completely sure that 25c was actually 25 US cents. It could be Canadian or some other monetary system that I don’t know the smallest denominations.

   Please share any additional feedback/comments you may have.

   Lastly, I wanted to say I like the information at the bottom of the tour. If I were a part of a big group or company, knowing that data loss prevention and security is a high priority would provide peace of mind. I also like that I can import everyone’s information. If I were part of that 1000 member group that cost 25 cents/person to use this site, I wouldn’t want to hand type or pay someone to hand type all the members’ information. I might not want to ask them to provide it if time was valuable. GoAssign appears to be very user friendly and that you’ve thought about everything a company or large group could possibly need or dream of using.
    

5. Visit the site and take a look around. Is it clear what the application can provide? What’s your first impression?
   Your website clearly tells what your site is about. Your website wants to make scheduling simple, easy and fast while keeping connected. My first was that I really like the way your site looked and that it was really easy to figure out what your site does. I really the screen shot and the phone placed right on the front of your homepage. I also like that your sites names was simple and effective in branding what you do. I also that it was a great choice of color, blue is such a vibrant color and the shade you used is very inviting.
   Regarding the site layout and content, what do you find bothersome? What do you like?
   I find it a little odd that next to your sites names you used the colors red, green and yellow but you did not use any of them on your homepage. It seems a little off in the color layout of your page and it makes those three colors stick out like sore thumb being that there is so much blue on the homepage. I see that you use the colors on the screen shot on your homepage but I would like to have seen it incorporated somewhere else. I like that you use a font change on the homepage its keeps it looking fresh and different. I must say that you homepage, content wise, is well put together.  The information on the homepage allows users to get a feel of what your sites doesn without being down with useless jargon. I also like that you no use your sites name in some of the content, always making sure users don’t lose site where they are and what you do. Your spacing on the homepage is well used. There’s enough spaced delegated for: quick ins and out of the site, a testimonial and info from social networking sites.

   On the product tour page I like that you ask questions, that certainly gets users thinking about their own methods of scheduling and somewhat forces them to see how your site can make it better for them. I must also say that I don’t care to much for the highlighted sections. I find that people don’t need to be lead to what you want them to read, if your content is descriptive but simple that most people will understand it. Also, I just don’t thinks it looks good. I  didn’t quit understand the testimonial in the middle of the page. It seems to break my attention from the fact that I am taking a tour of site. Again I did not find it necessry to have a break where you mention pricing on the tour page.

   Again, the pricing and sign up page boast great visuals. I like that you have several plans to chose from and that you throw in 50 free sms credits. People, companies like when sites throw in a little extra for them. I really like that you have a language changing capability on this page. Nice change in color with the package that is the most used. Some users like to see what others are using and its no shame in pushing the moderate packing being that most will probably fall in that cateogory. I really like that you offer a nice percentage off for those non-profit organizations. I think that the frequently asked questions should definitly be taken off of the page. It doesn play well with the rest of the content on the page and simply that it is not related directly to pricing and sign up as your tabs is headed with.

   Nice support page but there is know where on site, that I see, where there is a phone number to directly contact you.
   If you needed to schedule or roster people, would you sign up for a free trial? If not, why?
   Being that your site seems so well organized with content, afforadable pricing and a free thirty day trial with no credit card need, Yes!
   Were there any spelling or grammar issues? Was anything not clear?
   I was a little taken by the 25c instead of 25¢.

   “GoAssign even allows them to swap or give between each other.” I think the or give in uncessary. Swaping is giving between others.
   Please share any additional feedback/comments you may have
   If a group or organization changes their plane, lets say in the middle of the month, how does that effect there pricing for that time period? I like that you back your site with such a good base of security and that you don’t need a credit card making it accessible for any user. You have a great site with in depth capabilities, go rock out!

6. Visit the site and take a look around. Is it clear what the application can provide? What’s your first impression?

   When i first visit, the key description simple online scheduling and rostering give me a clear thought toward what your site is about. It is a application that allow user to connect with their workers or partners to assign the task or jobs on it. My first impression is that it is an useful application for a company to assign any work to their workers. But i still not sure about the user interface and it is easy to use and it’s convenience.

   Regarding the site layout and content, what do you find bothersome? What do you like?

   The page layout is simple and comfortable which does not look complicated. The content is not clear enough. Your main description did describe what the app is about but the sub description about your app features did not clear enough for me. At here, i suggest that you can design a slideshows displaying the step by step how it works process. About 4-5slides is enough which displaying the picture and a short description on it. I did view your take a tour page, i suggest that you can improve it with explaining each of the feature in a box with different color background. In this way, it will look more arranged and also more interesting. You can add a portfolio how does the app look like. What i like is that you provide a free trial for your service. i also like your price listing packages which stating the detail about each of the package. Also i like your start a discussion feature which allow people to share or ask anything that in their mind.
   

   If you needed to schedule or roster people, would you sign up for a free trial? If not, why?

   Yes i would. I would try it for free first. To make sure it suit my needs and it’s convenience to use. 
   

   Were there any spelling or grammar issues? Was anything not clear?

   I dont see any spelling or grammer issues. For things that not clear i think i mentioned most of it above. The most important is that you allow the user to know how does your app look like in pictures and also what feature it has.
   

   Please share any additional feedback/comments you may have.

   To attract visitor to sign up i would suggest that you can list the benefits, why choose your app and also the purpose. This can make the visitor to feel that they agree with your listing about the benefits and why should we use it what it can help us.

7. Hi Vanity,

   Thanks for your comments. They were uplifting and it’s good to hear you’d use it if you needed it. Feel free to let any friends know if you ever hear them complaining about doing schedules or rosters! 🙂

   From your comments, we will look at actioning the following:
   – Changing all spelling to US English as it seems this is what most people are used to (and so its consistent to what is already there)
   – Finding a better way to say “your people’s”
   – Making the support portal header larger so people see the link back to the site. It is there, its titled ‘Go to GoAssign’

   Thanks again for your valuable feedback, it’s much appreciated!

   Ryan

8. Hi Nimbler,

   Thanks for your comments. I’m glad you like our name and our product.

   I understand what you’re saying about the look of the site. Finding a balance between looking not professional enough and too generic is hard, though we will definitely have a look into loosening it up a little with a few graphics.

   Thanks again for your valuable feedback, it’s much appreciated!

   Ryan

9. Hi GreatFeedback4U,

   Thanks for your comments. They were as your name says, great feedback for us. It’s also encouraging that you were able to understand what our product was about from the home page alone and that you believe it’s good to go!

   From your comments, we will look at actioning the following:
   – Think about reducing the button size or working the calls to action into the text
   – Pooling testimonials on a separate page, once we get a larger number of them
   – Creating a Tiny plan for 10 people at $9 a month
   – Making the ’30 day free trial’ and ‘No credit card required’ a large banner on the pricing page so its visible

   Regarding the support portal. We aren’t able to offer phone/live chat support due to our size and location, but we will look into making email communication more prominent because it is as you say, more personable.

   Thanks again for your valuable feedback, it’s much appreciated!

   Ryan

10. Hi BobbinBeck,

    Thanks for your comments, they were very helpful. It’s encouraging you were able to learn the target market very quickly and that it’s thought provoking enough that you came up with some of your own.

    From your comments, we will look at actioning the following:
    – Making the dividing bars lighter as to not indicate such a harsh break in page content
    – Changing all spelling to US English as it seems this is what most people are used to (and so its consistent to what is already there)
    – Change 25c to be 0.25 USD

    Thanks again for your valuable feedback, it’s much appreciated!

    Ryan

11. Hi Latasha,

    Thanks for your comments. You had a lot of valuable things to say.

    Regarding our logo, it’s to represent the colours of Accepted, Unconfirmed and Declined (Green, Yellow and Red) which is the essence of our product. If it stands out then that’s a good thing! 🙂 Not sure how we would introduce those colours more onto our site, but we will consider it.

    From your comments, we will also look at actioning the following:
    – Think about removing the highlighted sections on the tour page or doing this differently
    – Think about reducing the button size or working the calls to action into the text 
    – Remove the give from the ‘swap and give to one another’
    – Change 25c to be 0.25 USD
    – Add ‘What happens if I change my plan?’ to the Pricing page FAQ

    Thanks again for your valuable feedback, it’s much appreciated!

    Ryan

12. Hi Tthau2010,

    Thanks for your comments. They were very insightful and thought provoking.

    From your comments, we will look at actioning the following:
    – Providing a slideshow or video that explains how it works
    – Making screenshots & features easier to view/read and more prominent
    – Explaining why the app will be useful for people to use (benefits & purpose)

    Thanks again for your valuable feedback, it’s much appreciated!

    Ryan

13. $5 awarded to vanity.

14. $5 awarded to tthau2010.

15. $5 awarded to Latasha.

16. $5 awarded to bobbinbeck.

17. $5 awarded to greatfeedback4u.

18. Visit the site and take a look around. Is it clear what the application can provide? What’s your first impression?
    The website was eye catching and informative.  It kept my attention; however it is a little busy.
    First impression: the website caught and kept my attention.  After a bit of reading, a decision could be made as to the usefulness.
    Regarding the site layout and content, what do you find bothersome?
    A tad busy for my taste but a lot of useful of information.
    What do you like?
    All the information is available for the product tour.  It is a great incentive for the free trial.
    If you needed to schedule or roster people, would you sign up for a free trial? If not, why? Yes and I did sign up for the free trial.
     Were there any spelling or grammar issues? Was anything not clear?
    None. 
    Please share any additional feedback/comments you may have.
    The only down side is the initial setup but the instructions for initial set up are precise and clear.
     
     

19. Visit the site and take a look around. Is it clear what the application can provide? What’s your first impression?
    The purpose of the online application is communicated clearly and directly in the text and graphics embedded in the home page. The aim of the application is explained on the top left hand corner of the website giving a busy professional a clear overview of what the software application can offer. The graphics are good as busy employees/visitors visit many websites and need a visual ‘anchor’ to attract their attention. A white graphic against a dark background is used in the home page which makes the graphics ‘pop out’ and grab the web visitor’s attention.
    Regarding the site layout and content, what do you find bothersome? What do you like?
    I like the accessibility of website with the use of graphics, icons and plain English. The language is simple and avoids using technical jargon. I’m not a fan of websites with an excessive number of pages so at five pages GoAssign feels a manageable website to view.
    A huge plus for me is the inclusion of non-for profit sectors as a beneficiary group on the home page and in the pricing structure. Most assignment/task/scheduling software applications seem to target the commercial sector whilst ignoring the third sector as potential customers.
    I don’t understand why the details of the tiny pricing plan are inserted as a separate paragraph underneath the main pricing plans with a smaller font size? A lot of start-ups consist of ten or less people so the tiny plan should sit along the other plans.
    The details of the pricing structure for the non-profit sector are formatted in a different font style and are difficult to read because of the small size.
    This isn’t necessarily a problem for me but some people may not understand the expression ‘cloud’ in ‘Product Tour’ page or be concerned about imagined security issues related to an unfamiliar concept. Therefore a definition of cloud would be help reassure new clients. Better still a graphics explanation of a cloud application would reinforce the accessible style of the website.
    I’m not sure about the Tweet, RSS and Blog feeds at the bottom of the home page. It feels ‘messy’ and at odds with the robust statement of the application’s purpose in the top half of the page (see above). However a wavering/nervous customer may want to know more about the application and these feeds can provide some vital customer feedback and product development news. Perhaps stick to one feed?
    If you needed to schedule or roster people, would you sign up for a free trial? If not, why?
    Yes. I would like to recommend the free trial to the charity I work for.
    Were there any spelling or grammar issues? Was anything not clear?
    I couldn’t find any spelling or grammar issues. However the following issues aren’t clear:
    How long does the free trial period last for?
    Are there any ‘hard sell’ tactics or obligation to buy after the free trial ends?
    Is this a beta version?
    Who works for Go Assign? What are their job titles/responsibilities? What is their previous work experience?
    Are there any investors/seed funders involved in GoAssign? If so who are they?
    Are there any e-mail software programmes that this application does not work with?
    Please share any additional feedback/comments you may have.
    Overall a great deal of thought and attention has gone into the layout, colour and language of the website. It is evident that the development team behind GoAssign has researched the schedule application market and the needs of potential customers thoroughly.
    There are many established and emerging schedule software applications for customers to choose from. GoAssign has carved out a niche market for itself by appealing to non-for profit groups as well as the commercial sector. It is good to see GoAssign broadening the appeal of these seemingly geeky and formal applications by adopting an accessible approach in web content.

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