Find and book over 11,000 activities.
Target Audience: All Internet Users
Website URL: https://ravn.com
Feedback sought:
- Visit https://ravn.com and sign up.
- Go through the onboarding process. Is it appealing? How many items did you view before you clicked “Finish”?
- What do you find bothersome? What do you like?
- Could you see yourself coming back to the site? Why yes or why not?
About RAVN:
What is RAVN?
RAVN is an activities search and booking engine that allows people to discover, schedule and pay for the things they love to do directly online. We have the most comprehensive database of experiences and work directly with the providers to ensure that every transaction occurs smoothly.Why should I use RAVN?
Besides offering amazingly low prices, RAVN allows you to reserve your spot directly with the provider so that you’ll never have to worry about booking last minute or missing an opportunity. Forget phone reservations, forget waiting in line, we provide the easiest booking experience possible.
Go through the onboarding process. Is it appealing? How many items did you view before you clicked “Finish�
– The process is quick, which is a plus
– There are ways this could be made considerably more appealing. I do not like giving a site access to my Facebook account when I know do not know anything about you. Therefore, (1) tell me more about the site, (2) let me experience it a bit, then (3) let me connect via Facebook or choose another method where you would only have access to the information I want to provide you.
– I clicked two items: (1) Connect with Facebook and (2) All RAVN to access my Facebook account.
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What do you find bothersome? What do you like?
– I like the concept.
– I appreciate the welcome email.
– However, the information presented appears to be out of sequence. It makes more sense to first tell me what you do and then give me an opportunity to sign up. The list you provide does help and a video showing the site in action would help even more.
– Tell me why you want me to sign up with Facebook. Do you want my information to personalize my experience on RAVN? Many of us are wary these days. It is best to give me reasons to trust you are a legitimate site.
– Also, who is your target market? Do you have a certain age range in mind? Visually, I’d say it is for under 30, maybe even under 25. However, the services you list would seem to be suitable for all ages.
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Could you see yourself coming back to the site? Why yes or why not?
Not as it is now, but if you provide me with more about what you have to offer and make me feel welcome, rather than feel you just want me to sign up, I might.