Tonido – Run Your Own Personal Cloud

13 thoughts on “Tonido – Run Your Own Personal Cloud”

1. Visit https://www.tonido.com. Spend no more than 5-10 seconds on the home page. What do you think the site is about?
   

   Tonido is about accessing your files anywhere from a web browser or a mobile device.

   What do you find bothersome? What do you like? 
   

   I am not too crazy about the brand name “Tonido” It does not tell me or relate to the business you are in. I wish you had a catchy motto or saying to help bridge this gap. I like the icons and graphic design of your homepage.

   What can you do with Tonido?
   

   Tonido can allow me to get to the same files from anyplace. I am trying to figure out if this is just a version of remote desktop with your own software? Why use your product (and pay) versus using a free alternative?

   Please share any additional feedback or comment you may have.
   

   Content wise, I think you cover all of the bases.
   As I mentioned earlier, you don’t have brand recognition with the name. You will have to either spend money marketing and advertising, or come up with strategic partnerships to get your name out there. It would help if you could have a motto or slogan that better connects “Tonido” to acessing files from anywhere. The sun is not a bad visual (incorporated in your logo) but I don’t connect it to accessing files either. Could you come up with a viable way of connecting these three things into your business goals and business plan? 

2. Visit https://www.tonido.com. Spend no more than 5-10 seconds on the home page. What do you think the site is about?

   Apparently Tonido is about being able to access your personal computer files anywhere from any mobile device that you are using. 

   What do you find bothersome? What do you like?

   I’m not sure I like the price of the service.  To be honest with you in this economy asking people to pay about $20 a month may make them want to pass on your service, no matter how great it maybe.  I do like the fact however, that you are offering an incentive for those who sign up for your newsletter to receive a discount per month, so that was a great idea to help cut the cost.  I suggest though that you make this more clear, maybe even place it on your homepage, telling individuals sign up for our newsletter, receive half off your monthly subscription.

   What can you do with Tonido?

   As I said above you can access your files including your photos as well as your music, videos, and all other personal files while on the move.  This is great when you are away from home and want this information.

   Please share any additional feedback or comment you may have.

   I think the product is great, and although the price is a bit much per month, I do like the fact that you have given incentives to lower the price, this could make it more enticing for individuals to use your service.  With so many mobile devices being created everyday, this is a service that could definitely have a future.

3. Visit https://www.tonido.com. Spend no more than 5-10 seconds on the home page. What do you think the site is about?

   I feel a little confused when i first visit, due to the picture which is a little messy. The access files anytime from anywhere description give me a thought that your site is about accessing files with mobile or computer at anywhere using the service you provide. I then hardly to notice there is a slide shows which i can click next. I suggest you make it automatically slide to next page after 5seconds. 

   What do you find bothersome? What do you like?

   For me, the entire layout look nice, I like it. But i think the content and description in the slide shows you can change it. Maybe you change to a more simple one, such as make a circle shape with all the mobile and computer devices then write the description in the middle of the circle, it will look more arranged and comfort. Then i would like to see a step by step instruction on how it works in the slide shows. This would be more comfort and can directly get what the site about when some one visit. I like the service you provide, which it really convenience people. I like that you provide the screenshot for people to see how does it look like before they use it. Overall, it is very nice and convenience. And i like the concept of your site. 
   

   What can you do with Tonido?

   For me, it can allow me to listen music, download videos, and also it is like a task manager for me which is convenient. 
   

   Please share any additional feedback or comment you may have.

   I think you can insert a video about your software make it short for the purpose to attract more members. In this way, it will look more professional. Also the subscribes for latest news i suggest that you can change the layout color for that box as i feel that i hardly can notice it. Your service is very good, but i dont have the strong feeling of using it. I think you can list out why we should use your service, what benefits we get and also how it convenience us in the home page. I know you have it in the software, but some people maybe they are not visiting your software page. So i think that you list it at the home page it will be more useful and attractive but make it short. This could attract more members as they read it and it will clear their question about using your service in their mind.

4. Spend no more than 5-10 seconds on the home page. What do you think the site is about?
   It seems to be a site for online data back-up and storage for all kinds of file types. As I click through the slideshow, I see what’s unique about is that you can upload the contents of your computer so that you can access it from your mobile device. That’s different and potentially very helpful to lots of people!
    
   What do you find bothersome? What do you like?
   I really like your home page. I like your logo, I like your tagline, I like your slideshow (although I’d make those arrows a little more prominent since it took me a few minutes to figure out it was a slideshow), and I like your selling points with their self-explanatory icons and succinct copy. Your layout with the social networking tools in the right column and the media endorsements on the bottom gives these elements visibility without shoving them in the visitor’s face, and I like that too. What a good job!
    
   Something that seems strange to me, though, is that when I click on the icons, not all of them lead to pages that make intuitive sense. For example, when I click on the hard drive icon that illustrates Tonido’s back-up capabilities, I expect to get a page that goes into more detail about storage capacity. Instead, I get a general sales page called “Why Tonido? – Answers from our users.” This page does a good job of explaining what Tonido does and features a nice balance of written and visual material, but it’s not what I was expecting when I clicked on that icon. Similarly, when I click on the @ icon, I’m expecting to read about privacy since the copy says, “Access your desktop using a personalized web address.” Instead, here’s a mish-mash of a page about the set-up process, more features, and a comparison to your competitors. Again, all this is useful information, but it’s not what I expected when I clicked on the icon, and I also don’t think all these vastly different topics should be together on the same page…
    
   …Okay, now I see what’s going on is that all of these icons link to one of five pages on what I’ll call a secondary navbar–What, Why, Apps, Mobile, and Buzz. Two of these–What and Mobile–are repeated in the main navbar as Software and Mobile. Whew! I think what you need to do is redesign your main navbar a little. Let Software have a drop-down menu with What, Why, Apps, and Mobile. The icons on the home page don’t have to link at all. Or, if you really want them to link, then either have them all link to the main Software page or create a separate pop-up window or short page for each one that explains the function it represents and only that function.
    
   Returning for a minute to the main navbar, I see a few problems here, starting with Plug. Plug takes me to a sales page from which I have no way to get back to the Tonido home page. This page, by the way, doesn’t do a very good job of selling me on the plug because I don’t understand how it would offer me something so much more valuable than the free service. You also have a slideshow of apps on this page. Are you saying I can purchase these apps separately, or are you saying this is what comes with the plug? I’m confused….Oh, boy. This is like a site within a site. I see you have a whole series of other pages just for TondioPlug. And, again, I can’t easily get back to the Tonido home page. And–oh, geez–here’s another secondary navbar with What, Why, and How. At this point, I’m starting to feel overwhelmed. I wonder if there’s some way you could condense this. Also, even after reading What, Why, and How, I’m still not sure why I should buy the plug versus using the free service. I get that you’re saying that it’s hardware, so I don’t need an Internet connection to use it, but then how can it provide me something different from a regular computer or dedicated network server? Maybe if I was an IT professional, it would make more sense, and I would see the value of it.
    
   I finally found my way back to your home page (that link in the upper right isn’t that noticeable) and moved on to OEM. Honestly, this page is just technical jargon to me, so I’m going to skip it and go to Screenshots. This is a good preview of your software, but rather than take up space on your navbar, I would make this a drop-down page from the Software hub page. It seems out of place hanging out on this end of the navbar by itself.
    
   Store is another page that seems to be a dead end. How do I get back to the home page? I’m not crazy about your layout here. You feature the TonidoPlug on the main Store page as though it’s the only thing you sell. It’s easy to overlook your small links to App Store, Hardware, and Software. When I click on AppStore, all I see is WebSharePro. Where are the other apps? When I click on Hardware, I get the plug, and there’s nothing under Software. I would suggest totally redesigning the Store. Actually, my first choice would be to eliminate it entirely. You already walked visitors through your Plug pages, and now that they’re ready to purchase, just take them directly to an order page. You don’t need an additional Store page. The same goes for the apps. As you walk visitors through your Software section, there should be plenty of opportunities to sell them on various apps and take them directly to an order page. The store is just one more thing crowding your navbar. However, if you insist on having a dedicated online store, then I hope you’ll at least redesign it. Right now, it just looks like another sales page for the plug, and if you look very carefully, maybe you’ll notice that other things are sold there, too. A more effective way to set it up would be to show three large images on the main Store page, one for each category of apps, hardware, and software, with some brief copy for each. Then, when the user clicks on an image, the next page would show the full array of products in that category, and the user could click on any product of interest to get a fuller description and price. Hope that makes sense!
    
   I’m glad you have a Support section with a user guide and forum. The main Support page is long, though. I’d get rid of “Latest News,” which doesn’t seem relevant, and “Site Toolbox,” which seems to be just a site map. And–oh, dear–I can’t get back to the home page again!
    
   Two other minor comments: You really need to emphasize that your basic service is free right on your home page. You only mention it once and in small print (by the wrench icon). I would make sure you include the word “free” in your slideshow, where it’s most visible. For instance, the third slide starts with the step “Download Tonido.” I would change this to “Download Tonido free.”  Also, I noticed that you tend to use the article “an” before words that begin with “u” like “unique” and “URL.” That may technically be correct usage (I’m actually not sure if it is), but I’ve never heard anyone say “an unique” or “an URL.” So I’d change “an” to “a.”
    
   What can you do with Tonido?
   A lot! You can upload all kinds of files from your computer, even very large files, and share them with others or just access them from any mobile device for your own personal use. It looks like Tonido also includes a P2P network that allows for a “collaborative workspace,” a bookkeeping app, and a blogging platform. Tonido is compatible with a lot of different mobile devices, which is great. There’s also a hardware version, the TonidoPlug, that allows individuals to make use of Tonido without a web connection. It seems there are additional capabilities that I can’t fully describe because I’m not that tech savvy.
    
   Please share any additional feedback or comment you may have.
   I think I said it all above. You obviously have a very useful, powerful, and comprehensive product, and your home page gets off to a great start. However, when you dig deeper into the site, you see that it needs some reorganization. I would suggest condensing as described above. You don’t need to say the same thing over and over on different pages. I would also make sure that you present information in a more consistent fashion. Icons should link to pages that make intuitive sense, and each page should present only one set of ideas. For example, a set-up how-to and a competitors’ comparison chart don’t belong on the same page. If you can figure out how to present your product in a somewhat simpler, more digestible way, I think you’ll be golden.

5. Visit https://www.tonido.com. Spend no more than 5-10 seconds on the home page. What do you think the site is about?
   This site allow as person to share and access files, music and pictures from any device.
   What do you find bothersome? What do you like?
   From the oneset of looking at the page I can tell some time was taken into making your webisite looking visually appealling. I think that it was a bold step to use black as a background to your website. Also having put a gray undertone really makes the black look less intimadating. I don’t often see that done my many companies but you excuted it well by adding to vibrant colors. I really like the blue and orange I would just like to have seen more of it on the home page. The graphics on your pages are beautiful and really boast a professional looking. You have a great use of tabs and I like that they have the orange color change when scrolled over in keeping with the colors of the page. I would like to have seen, as one of your tabs, an about tab. You seem to have put that at the bottom of your page and I think that key information needs to be brought up. Out of all the tabs the only one that throws me for a loop is the “plug” tab. It might be because I don’t know what that means, or a use of tech lingo
   but I would want to make sure it’s simple for everyone to understand. I liked that I could scroll your top homepage over to see more information butI don’t like how slow it moves from one screen to the other.I like how you
   changed the bottom of the homepage by introducing white onto the screen. It was smart because here you have alot of key information for people to read. I like that I was able to click on each graphic to gain more information
   about each feature. Often times people just have them for show and not for actual use. I like that you put your social netwoking section off to the side and small because often sites make them so big they turn the focus away.
   The we love section is yet another great touch to your site and it good that I can click on them to see more of what people are saying about your company.Having information like this on your site gives you instand creditbility and backingof a great product. I just left the about page and I don’t understand why you don’t have this as one of you tabs. I must say that I found the wording to be a little off. Now I understand what the Pug is after now reading that. I saw that you had a picture of the plug but wasn’t to sure of what it was. After clicking the software page I see
   that you a have small but great piece of information telling me exactly what your site is about. I would have liked to see some of the information on the homepage. If you read my sentence from the first question of feedback it doesn’t do justice to what you site is about. I like reading and visually seeing what a company is offering. You do both but they are just not on the same page backing eaching each other. I really like the three step approach to explain how it works. It was easy to read, great graphics and screenshots. When I went to the software why tab I don’t
   understand you use one quotation make. You seem to be just giving informaiton, it’s not someone else’s information, and I fill if your going to use them than use two. I would consider taking the mobile and buzz tab off the software section. You already have a tab that says mobile and you already have section linking from the homepage about what people are saying about you company. I liked that you had a live help on your page when someone would be ready to purchase and it nice to see a currency converter. I having mixed feeling about the section at
   the bottom of the page which talks about what people are saying. I feel like if someone is ready to purchase they would. Your site gives TONS of information. On the OEM page I would like to have seen the platform feature a little higher up on the page. I like that you have the screen shot but it was a little annoying to have to constantly scroll
   up and down to pick another screenshot and to look at it. May you can have them scroll or put them
   to the side of the page. I really like that put a small description under each shot to make sure we knew what each one was. I really like tha you have security backing on your website, it makes me feel more secure about making a payment. On the downloads page I don’t see why you have the tabs when all they do is take you right to the spot on the existing page.I had no problem scrolling down the page to see what I wanted. On the support page at the
   very bottm under views some the question makes are covering up the begining of each word in the column.

   What can you do with Tonido?
   Ha, this seems like a loaded question with your site being so vast with information. I can share my
   personal files directly using your software to any device I have to anyone I know. I can also run torrents,
   manage money files, blogs, stream and do it on any platfrom whether it be Window, Mac or Linux.
   I can also have a home server with the plug in tonido.
   Please share any additional feedback or comment you may have.
   Have you ever considered taking paypal?
    

6. Visit https://www.tonido.com. Spend no more than 5-10 seconds on the home page. What do you think the site is about?

   The website is a vitual venue in which you can share differnt types of files, including music, blogs, and photos.  Since I’m only supposed to spend 5 to 10 seconds on the home page, it’s difficult to get more information about the site.

   What do you find bothersome? What do you like?

   I don’t particularly like the name of the site.  Just from hearing the name, a consumer would have no idea what the site is or what he would use it for.  It’s also not clear from the homepage if the site is free or a pay service.  I do like the bold ACCESS at the top of the home page, which draws your attention to the point of the website.  The pictures of the different devices you can utilize with the site is also helpful and eye catching.  The menu tabs at the top are clear, although there isn’t time to click on them to obtain more information in 5 to 10 seconds.

   What can you do with Tonido?

   The site states you can access files from anywhere, whether you’re using a computer or a mobile device.  It seems to be very similar to the social networking sites that are available now, such as Facebook or MySpace.  Within the time frame stated in the first question, it’s difficult to see why a person would choose Tonido over a site like one of those.  You also have to scroll down the page to obtain more specific information about what the site can do, but you can’t get a very good overview in 5 to 10 seconds.

   Please share any additional feedback or comment you may have.

   Given more time to review the site, I think it would prove to be useful since it seems to enable a person to share and catalagoue a variety of media files on line.  I like the menu and the icon pictures, all which draw your attention. 

    

7. Visit https://www.tonido.com. Spend no more than 5-10 seconds on the home page. What do you think the site is about?

   After a quick look at the home page I think this site is about a program which can use to access your files via a web browser from a variety of devices.
    

   What do you find bothersome? What do you like?

   LIKE:
   1. I like the little picture slide show, it’s simply and easy to understand.
   2. I think the home page looks professional and is well designed to suit the product/service.
    
   DISLIKE:
   1. The little arrows on the slideshow don’t stand out. Maybe these should be in blue or orange to go along with the color scheme and this will make them more prominent and visible.
   2. On the slideshow I think this phrase could be slightly changed to read and flow better “SHARE your music, photos and files easy and securely”. I think SHARE your music, photos and files easily and securely sounds a lot better.
   3. I don’t like not having a “Home” button on the navigation bar. Yes I can get back to the home page by clicking the logo but this clearly doesn’t show users it’s an actual button or will lead back to the home page.
   4. I also don’t like the fact that when you click on different pages the navigation bar changes. I think you should keep the same navigation bar and then just have a sub one for the buttons that are relevant to that particular page.
   5. Once I click on store the navigation bar disappears completely.
    

   What can you do with Tonido?

   I have an ipad so I could definitely use the application to access files from my laptop. I like the fact that I would be able to download files to my ipad directly via wifi.
    

   Please share any additional feedback or comment you may have.

   I think this is a great idea and could become very popular with the right marketing. I think your website is well on track and looks great, I just find the navigation frustrating.

8. Visit https://www.tonido.com. Spend no more than 5-10 seconds on the home page. What do you think the site is about?
   It enables me to upload my files and access them anytime, anywhere. It is basically a place for me to store my files.
    
   I actually got this idea in less than 3 sec, the sentece “Your files anytime from anywhere using a web browser on your mobile devices” actually was the first thing that caught my eyes. Indeed it is very good that it does, well done on this bit!

   What do you find bothersome? What do you like?
   LIKES:
   * The layout, it is very modern and simple at the same time
   * The images are interactive and interesting
   * Your logo and the “music” notes floating around makes me feel happy for some reason, that’s the effect of using a sun and music
   * You provide a brief overview of your website’s features
   * Twitter feed feature makes the site seem lively and maintained, dynamic, not static
    
   DISLIKES
   – “your files…” does not start with a capital letter
   – What is OEM in the tab? I have no idea which abbreviation it is
   – You should make the slideshow semi-manual, meaning that it is automatic but I can still browser through it
   – Black background on top and white background at the bottom makes a too big of a contrast, thus irritating my eyes

   What can you do with Tonido?
   Upload and access my files… As backup, I am very interested in the “Cloud” feature specially. Although I doubt my upload speed is fast enough, if there was a trial version on that one, I would definitely try it.

   Please share any additional feedback or comment you may have.
   I browsed through your tabs, and you seem to use the “pale green” colour quite often… Why is it that I can’t see any of this green in the homepage? Your web pages are not consistent… No colour scheme is followed throughout your whole website.
   Furthermore, that green that you used, is quite a pain to read on a white background… White and the green are both considered pale, and should be not be put on top of each other.
    
   You got way too much information going on… What about a summary with a “Click here for more details” link? It would be way more efficient. Because if you provide so much details to the user in one go, no one will read anything except the keenest ones… But if you provide a quick summary of the main points, much more people will read, and those that are really interested will click on the “More details” link. To be honest I did not bother reading anything due to the long wall of text.
    
   I like the “Why” tab, it tells me why I should choose Tonido, and gives me reason to use it. It is perfect, well done.
    
   Why is the tab “plug” so different from the rest? Again.. consistency is not met.
    
   The “store” tab links me to a page that seems to be stand-alone… It does not link back to your homepage…. This is bad, what if I want to browse through your other services? I might think ” I can’t be bothered to hit the back button”, or worse, some users might not be technology-knowlegeable enough to even know the back button exists.
    
   Support page is really different as well, why are all your pages’ format so different? They should all be within the same flow, the same format, colour scheme and base. And again, it does not link back to your homepage.
    
   Other than those feedbacks I can see that your website is pretty much on the good track. Well done and good luck!
    
    

9. $5 awarded to greatfeedback4u.

10. $5 awarded to Latasha.

11. $5 awarded to zeke2100.

12. .

    Visit https://www.tonido.com. Spend no more than 5-10 seconds on the home page. What do you think the site is about?
    Accessing your files using your mobile device or another device.
    What do you find bothersome? What do you like?
    Hard to find information.  Or maybe just too much information in different places.  Nice well, laid out homepage but just too many links to get the information you want.
    What can you do with Tonido?
    Remote access to your files.  It does have some nice features like sending your information using your browser.
    Please share any additional feedback or comment you may have
    I liked the design and the lay-out and you have a good deal of information that’s necessary, maybe try to stream-line it so you don’t have to click on so many pages to get the complete idea.

13. What do you think the site is about?
    It looks like the site is about a file sharing platform that is available for free
    What do you find bothersome? What do you like?
    there is too much going on it is difficult to take everything in leading to some confusion however there is not alot going on other than saying the same information using different phrases

    What can you do with Tonido?
    download upload music videos transfer to mobile devices all for free
    Please share any additional feedback or comment you may have.
    there are lots of these on the market at present and im sure it will do well until it starts to charge 🙂 oh and please change the name or at least explain why it is called tonido.

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