Browser-based service that automates the assembly & production of documents & emails.
Target Audience: Professional Services.
Website URL: https://www.voxsmith.com
Feedback sought:
- Is the service easy to understand and use?
- Does the document generation functionality work as you expect?
- Does it have the features you would expect?
About Voxsmith:
Voxsmith lets you can store standard documents online then provide instructions for how each document should be tailored when required. The service can also produce and send emails in the same way.
A programmable interface, or API, is also provided with the service allowing it to be built into other IT systems easily.
Voxsmith is lightweight and requires no downloads or plugins.
Feedback sought:
Is the service easy to understand and use?
If I give Voxsmith a brief look-over (about 10-15 sec.), I see a lot of words on the homepage. Some visitors will be turned off by the information overload. I think you need to sum up the selling points of why people should use Voxsmith, without making them have to read paragraph(s). If I were to lay a heat map of where a visitors eyes first look when the page opens, it falls on a mass of text. I really think you should consider moving your words below the visual representation of Voxsmith, and then you can get rid of the top Voxsmith, because you don’t need redundancy.
Does the document generation functionality work as you expect?
Trying the demo…
When I go to templates, it has Debt recovery letter, basic non-disclosure, etc. When I click edit template, it shows a form with blanks to fill in.
So is Voxsmith basically a place to get templates to create your forms?
Other than the “Try the Demo†button, I personally don’t know how I can use Voxsmith in my everyday life, let alone how to get the most out of it. Perhaps you should consider posting a “How to video†on your homepage, on why people should use it, and how to get the most out of it.
Does it have the features you would expect?
Well, I don’t really know how it provides something that I need. I can look up templates for these common forms online in a Google search, and at this point would be much simpler to do, than trying to learn Voxsmith at its current stage. I think you need more pictoral representations of how to use it, a video on “How to…†and try to fix the mass of information on your homepage to sell your product better to potential clients.
Hi Zeke
Thanks for your quick feedback!
I’ve made the change you suggested with the diagram being moved.
I see your point about not understanding it’s use. First of all let me just clarify that Voxsmith is designed to be used by small businesses to generate their own documents. The forms you see on the site are just examples to show how the service works.
Users with their own accounts will be able to upload their own Word documents and, using a simple interface, create instructions for how these document should be tailored upon download.
It’s aimed specifically at businesses involved in producing large amounts of bespoke documents that are based on template documents.
The API allows them to build the service into existing systems.
I’ll looking to making this clearer in the blurb.
Thanks again,
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Tom
I agree with Zeke, in that it might help to have a video on the homepage showing how it works / how it can help.
Maybe it’s just not my industry, but I’ve had a look at the site and am not totally clear on what service the tool provides.